How to Check Account Quality in DoubleTick

DoubleTick allows you to easily view your WhatsApp API account quality directly from your dashboard. This helps you monitor the health of your number without needing to open Meta Business Manager every time.


Step-by-Step: Check Account Quality in DoubleTick


Step 1: Log in to DoubleTick

  1. Open any browser (Google Chrome is recommended)

  2. Go to: web.doubletick.io

  3. Log in using your registered phone number and OTP

Once logged in, the chat section will open by default.


Step 2: Open the Navigation Panel

  1. Hover your cursor over the left side of the screen

  2. The navigation panel will expand


Step 3: Go to the Home Page

  1. Click on Home from the navigation menu

  2. You will land on the DoubleTick Home Page


Step 4: Locate the Account Quality Box

On the Home Page, below your WABA number and API number, you will find a section labeled Account Quality.

This box will show whether your quality is:

  • High

  • Medium

  • Low

It also explains that account quality is determined by how recipients have received your messages over the last seven days.


Why This Section is Important

Checking account quality regularly helps you:

  • Identify potential risks early

  • Prevent restrictions

  • Maintain strong message performance

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