# How to Check Account Quality in DoubleTick

DoubleTick allows you to easily view your WhatsApp API account quality directly from your dashboard. This helps you monitor the health of your number without needing to open Meta Business Manager every time.

***

#### <mark style="color:$primary;">**Step-by-Step: Check Account Quality in DoubleTick**</mark>

{% embed url="<https://youtu.be/Z7Pn6_rT-t4?si=LoXyvXt-3kKeTcKO>" %}

#### <mark style="color:$primary;">**Step 1: Log in to DoubleTick**</mark>

1. Open any browser (Google Chrome is recommended)
2. Go to: web.doubletick.io
3. Log in using your registered phone number and OTP

Once logged in, the chat section will open by default.

***

#### <mark style="color:$primary;">**Step 2: Open the Navigation Panel**</mark>

1. Hover your cursor over the left side of the screen
2. The navigation panel will expand

***

#### <mark style="color:$primary;">**Step 3: Go to the Home Page**</mark>

1. Click on Home from the navigation menu
2. You will land on the DoubleTick Home Page

***

#### <mark style="color:$primary;">**Step 4: Locate the Account Quality Box**</mark>

On the Home Page, below your WABA number and API number, you will find a section labeled Account Quality.

This box will show whether your quality is:

* High
* Medium
* Low

It also explains that account quality is determined by how recipients have received your messages over the last seven days.

***

#### <mark style="color:$primary;">**Why This Section is Important**</mark>

Checking account quality regularly helps you:

* Identify potential risks early
* Prevent restrictions
* Maintain strong message performance


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://learn.doubletick.io/account-quality/how-to-check-account-quality-in-doubletick.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
