# Bot Studio

- [Create and Manage Bots](/bot-studio/create-and-manage-bots.md): Learn to create and manage bots on DoubleTick. Create bots, set up triggers, actions, and save & unsave as you need.
- [Default Bots](/bot-studio/default-bots.md)
- [Set Up Stop Bot](/bot-studio/default-bots/set-up-stop-bot.md): Learn how to set up a stop bot on DoubleTick. Allow users to opt out of communications instantly, respecting their preferences and ensuring compliance.
- [Set Up Welcome Bot](/bot-studio/default-bots/set-up-welcome-bot.md): Learn how to set up a Welcome Bot on DoubleTick. Send personalized greetings with custom message templates and activate the bot for new messages.
- [Create Order Bot](/bot-studio/default-bots/create-order-bot.md): Learn how to create an Order Bot on DoubleTick. Automate order processing with configured keywords, catalogues, and cart management.
- [Can’t See Default Bots in Bot Studio? — Here’s How to Fix It](/bot-studio/cant-see-default-bots-in-bot-studio-heres-how-to-fix-it.md)
- [Set Up Bot Triggers](/bot-studio/set-up-bot-triggers.md): Learn how to set up bot triggers on DoubleTick. Define conditions like keywords, events, or user interactions to automate responses and customer support.
- [Lead from CTWA](/bot-studio/set-up-bot-triggers/lead-from-ctwa.md)
- [Message from CTWA](/bot-studio/set-up-bot-triggers/message-from-ctwa.md)
- [Difference Between Lead from CTWA vs Message from CTWA](/bot-studio/set-up-bot-triggers/difference-between-lead-from-ctwa-vs-message-from-ctwa.md)
- [On Agent Assign](/bot-studio/set-up-bot-triggers/on-agent-assign.md)
- [On Attribute Changed](/bot-studio/set-up-bot-triggers/on-attribute-changed.md)
- [On Close Conversation](/bot-studio/set-up-bot-triggers/on-close-conversation.md)
- [On First Daily Message](/bot-studio/set-up-bot-triggers/on-first-daily-message.md)
- [On Message](/bot-studio/set-up-bot-triggers/on-message.md)
- [On New Lead](/bot-studio/set-up-bot-triggers/on-new-lead.md)
- [On New Row Google Sheet](/bot-studio/set-up-bot-triggers/on-new-row-google-sheet.md)
- [On Open Conversation](/bot-studio/set-up-bot-triggers/on-open-conversation.md)
- [On SLA breached](/bot-studio/set-up-bot-triggers/on-sla-breached.md)
- [On Template Delivered](/bot-studio/set-up-bot-triggers/on-template-delivered.md)
- [On Webhook](/bot-studio/set-up-bot-triggers/on-webhook.md)
- [How to Configure and Register a Webhook](/bot-studio/set-up-bot-triggers/how-to-configure-and-register-a-webhook.md)
- [On No Keyword Match](/bot-studio/set-up-bot-triggers/on-no-keyword-match.md)
- [Actions](/bot-studio/actions.md)
- [Assign Agent to Customer's Chat](/bot-studio/actions/assign-agent-to-customers-chat.md): Learn how to assign agents to customer chats on DoubleTick. Use manual, automated, or random selection for efficient agent assignment based on customer actions.
- [How to Use the Close Conversation Feature](/bot-studio/actions/how-to-use-the-close-conversation-feature.md): Learn how to use the 'Close Conversation' feature on DoubleTick. Automate chat closures to prevent SLA breaches and manage resolved customer interactions.
- [How to Use Condition Action](/bot-studio/actions/how-to-use-condition-action.md): Learn how to use the condition action on DoubleTick. Set rules in automated workflows to make decisions based on specific conditions.
- [Format Date Action in DoubleTick Bot Studio](/bot-studio/actions/format-date-action-in-doubletick-bot-studio.md): Make Your Bots Smarter with Clean, Consistent Date Handling
- [How to Use Working Hours action](/bot-studio/actions/how-to-use-working-hours-action.md)
- [Format Mobile Number Trigger in DoubleTick Bot Studio](/bot-studio/actions/format-mobile-number-trigger-in-doubletick-bot-studio.md)
- [How to Set Up Google Sheet Action](/bot-studio/actions/how-to-set-up-google-sheet-action.md): Learn how to use the Google Sheet action on DoubleTick. Seamlessly transfer and organize conversation data in Google Sheets for future reference and analysis.
- [What is WhatsApp Opt-Out and How to Manage It](/bot-studio/actions/what-is-whatsapp-opt-out-and-how-to-manage-it.md): Learn what is WhatsApp Opt-out and how to manage it on DoubleTick. Use our Opt-Out bot to allow users to remove themselves from conversations easily.
- [How to Send Interactive List Messages](/bot-studio/actions/how-to-send-interactive-list-messages.md): Learn how to send interactive list messages on DoubleTick. Add headers, body, footers, and up to 10 buttons or sections to enhance customer engagement.
- [Dynamic List Messages in DoubleTick](/bot-studio/actions/dynamic-list-messages-in-doubletick.md)
- [How to Use and Send Interactive Message Component in DoubleTick](/bot-studio/actions/how-to-use-and-send-interactive-message-component-in-doubletick.md): Learn how to send interactive messages on DoubleTick. Use up to three actionable buttons for shopping, appointment booking, and feedback collection.
- [Why You Should Use “Send Interactive Message” Instead of “Send Template” in Bot Studio](/bot-studio/actions/how-to-use-and-send-interactive-message-component-in-doubletick/why-you-should-use-send-interactive-message-instead-of-send-template-in-bot-studio.md)
- [How to Send Multimedia Messages](/bot-studio/actions/how-to-send-multimedia-messages.md): Learn to send multimedia messages on DoubleTick. Include images, videos, and PDFs to share product info, engage users, and enhance your customer communication.
- [How to Set Customer Attributes](/bot-studio/actions/how-to-set-customer-attributes.md): Learn to store customer responses on DoubleTick using Customer Attributes. Capture and manage data for personalized interactions and future reference.
- [How to Set Tags](/bot-studio/actions/how-to-set-tags.md): Learn to set Tags on DoubleTick to segment customers, personalize interactions, and automate categorization for better engagement and targeted marketing.
- [How to Set Time Delay on Chatbot](/bot-studio/actions/how-to-set-time-delay-on-chatbot.md): Learn to use the Time Delay action in DoubleTick chatbots. Add pauses between messages or actions for a smoother customer experience and better communication.
- [How to Set Wait Till Action on Chatbot](/bot-studio/actions/how-to-set-wait-till-action-on-chatbot.md): Learn how to use the Wait Till action in DoubleTick chatbots. Schedule actions for specific dates and times to automate reminders and enhance customer engagement.
- [Repeat Every Week Trigger in Wait Till Action (Bot Studio)](/bot-studio/actions/repeat-every-week-trigger-in-wait-till-action-bot-studio.md)
- [Condition Action In Chat Bot](/bot-studio/actions/condition-action-in-chat-bot.md)
- [Streamlining Lead Management with Round Robin Agent Assignment Using Bots](/bot-studio/actions/streamlining-lead-management-with-round-robin-agent-assignment-using-bots.md)
- [How to Use the Ring Call Action in Bot](/bot-studio/actions/how-to-use-the-ring-call-action-in-bot.md)