# How to Use the Send Location Action Component

The Send Location action component lets your bot automatically **send a location pin to a customer at any point in a bot journey**. Instead of your team manually sharing a location during a conversation, your bot handles it instantly.

This is useful for any business that regularly needs to share a physical address — a sales office, store, service center, or event venue — as part of an automated flow.

#### <mark style="color:$primary;">**What Does the Send Location Component Do?**</mark>

When this component is triggered as part of a bot journey, it sends a location message to the customer. The customer receives an interactive map pin in their chat, which they can tap to open in Google Maps and get directions to the location directly from where they are.

**The component sends:**

* **Latitude and longitude (required)** — these define the exact point on the map
* **Name (optional)** — a label for the location, such as "Sales Office" or "Main Branch"
* **Address (optional)** — a text-based address displayed below the location name

***

<figure><img src="/files/BXf9X55E97LXl8ce3Jc4" alt=""><figcaption></figcaption></figure>

#### <mark style="color:$primary;">**How to Set It Up**</mark>

**Step 1: Open Bot Studio and set your trigger**

Open an existing bot or create a new one. Choose any trigger you prefer from the Triggers tab to start the journey.

**Step 2: Add the Send Location component**

In the Actions panel on the left, click Send Location. It will appear on the canvas. Connect it to the relevant step in your journey.

**Step 3: Configure the component**

Click on the component to fill in the details:

* Latitude and Longitude (required) — Find these by searching for your location on Google Maps, right-clicking the pin, and copying the coordinates. **Enter only the numeric values, no degree symbol. Example: 19.1354 and 72.8347**
* Name (optional) — A short label shown on the location pin. Example: Sales Office - Andheri West
* Address (optional) — A text address shown below the name. Example: Ground Floor, ABC Tower, Link Road, Andheri West, Mumbai 400053

**Step 4: Save and enable**

Complete the rest of your journey, save the bot, and enable it using the toggle at the top.

***

<figure><img src="/files/hbYnnwzB48Mt1yxwoMgs" alt=""><figcaption></figcaption></figure>

#### <mark style="color:$primary;">**What the Customer Receives**</mark>

The customer gets an interactive WhatsApp message with a map pin at the exact coordinates you entered. They can tap it to open Google Maps and get directions from their current location.

***

#### <mark style="color:$primary;">**Example Use Case**</mark>

A real estate company running a site visit campaign configures their bot to send a location pin for their sales office as soon as a lead confirms they want to visit. The bot journey is triggered when the contact replies "Yes" to a visit confirmation message. The Send Location component then automatically sends the sales office coordinates, name, and address to the customer — saving the sales team the effort of manually sharing the location each time.

***

#### <mark style="color:$primary;">**Things to Keep in Mind**</mark>

* Enter latitude and longitude as plain numbers only — no degree symbols or special characters.
* The Name and Address fields are optional but recommended for clarity.
* This component can be placed at any point in a bot journey.

***

That covers everything you need to know to start using the Send Location component in your DoubleTick bot journeys. If you have any questions, reach out to the DoubleTick support team.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://learn.doubletick.io/bot-studio/actions/messaging/how-to-use-the-send-location-action-component.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.