# Can’t See Default Bots in Bot Studio? — Here’s How to Fix It

<figure><img src="/files/GkZdje9lD5VpEALFzFvC" alt=""><figcaption></figcaption></figure>

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Default bots like **Order Booking Bot**, **Stop Bot**, and **Welcome Bot** are automatically available in your Bot Studio on DoubleTick. These bots are designed to cover essential operational flows and are visible for all active WABA numbers onboarded on your account.

#### **When Does This Issue Occur?**

Sometimes a DoubleTick user may open the Bot Studio and notice that the **Default Bots section is missing** entirely (as highlighted in the image above).\
This is usually due to syncing issues with the channel integration.

The good news? There is a quick troubleshooting method to resolve it.

***

### **Troubleshooting — Restore Default Bots in Bot Studio**

<figure><img src="/files/MDJwvjt2P07FCHIml78O" alt=""><figcaption></figcaption></figure>

If your Default Bots aren’t showing up, follow the steps below to refresh your channel integration:

#### **Step 1: Open Settings**

From the left-hand menu, click **Settings**.

#### **Step 2:** Select Manage Channels

In Settings, click Manage Channels (third option from the top).\
Here you’ll see all WhatsApp API numbers linked to your DoubleTick account.

#### **Step 3:** Deactivate the Channel

Locate the WABA number currently in use.\
Click the **three dots (⋯)** on the right side and choose **Deactivate**.\
This briefly disconnects the integration.

#### **Step 4:** Reactivate the Channel

Once deactivated, click the **three dots (⋯)** again and select **Activate** to re-establish the integration.\
This forces a fresh sync between Meta and DoubleTick Bot Studio.

#### **Step 5: Refresh Bot Studio**

Return to **Bot Studio** and refresh the page.\
You should now see the Default Bots restored, including:

* **Order Booking Bot**
* **Stop Bot**
* **Welcome Bot**

***

## **Why Does This Work?**

Deactivating and reactivating the channel forces an integration refresh, which restores the default system-level bots that may not have been registered correctly during onboarding.

This troubleshooting takes less than 15 seconds and is safe — no data loss, no bot removal, and no configuration rollback.

***

If the issue persists after reactivation, reach out to the [DoubleTick Support](https://api.whatsapp.com/send/?phone=918356849474\&text\&type=phone_number\&app_absent=0) Team for assistance.&#x20;


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