# Create Order Bot

{% hint style="danger" %}
The order booking bot will solely operate for individuals who are users of the Quicksell application
{% endhint %}

## **Working of Order Bot**

* The order booking bot operates based on configured keywords. For example, if the Bot trigger keyword is set to "SHOP," once a user enters "SHOP," the order booking bot will be activated with the predefined message.

<div align="left"><figure><img src="/files/u033zzARiOc9pdqPaR7g" alt="" width="188"><figcaption></figcaption></figure></div>

* To select a catalogue, users need to input the catalogue number
* For instance, if there are two catalogues available, "Shoes" and "Food," users should reply with "1" for shoes and "2" for food
* Catalogue details will be displayed. Click '<mark style="color:green;">**View Photos**</mark>' button to proceed; shoes catalogue will be shared

<div align="left"><figure><img src="/files/l70MMxEwKwyxQcQQM4B6" alt="" width="188"><figcaption></figcaption></figure></div>

* To order any item from the catalog, simply select and forward the image in the chat again. The product will then be auto added to your cart.
* You will now receive a message containing cart details, including the items in your cart, along with a "<mark style="color:green;">**View Cart/Finalize Order**</mark>" button

<div align="left"><figure><img src="/files/taE0GqiIR4bRZKl8gr9l" alt="" width="188"><figcaption></figcaption></figure></div>

* Click on the button, and you will be redirected to the checkout page. Here, you can edit your cart contents and then enter your name and email to confirm the order

<div align="left"><figure><img src="/files/j8PrwxVjdnkZqnZ2vCM6" alt="" width="188"><figcaption><p>Order Confirmed Successfully</p></figcaption></figure></div>

***

## Configure Order Bot

* Navigate to the Bot Studio in the left panel
* Under the default bot, locate and select the **Order Bot**
* Once on the "**Manage your Order Booking Bot**" page, click on the edit icon <img src="/files/itO4AB4uMHihkAB7fzmn" alt="" data-size="line">

<figure><img src="/files/Z8HsdWGlALIrbKvhhtCR" alt=""><figcaption></figcaption></figure>

* You can customize the keywords that activate your order booking bot. Initially, two default keywords are set:
  1. "**SHOP**"
  2. "**Order**"
* To add more keywords, simply click on the "<mark style="color:green;">**Create New Keyword**</mark>" button. Enter your desired keyword and save it. You can add as many keywords as you like
* Click on the "**Set Template Message**" button.&#x20;
* Begin by entering or editing the catalogue intro text.&#x20;
* Next, click on "<mark style="color:green;">**Add Catalogue**</mark>" to select the catalogues from the displayed pop-up.&#x20;
* After choosing the catalogues, click on the "<mark style="color:green;">**Add Catalogue**</mark>" button.&#x20;
* Proceed by entering the footer text, and finally, click on "<mark style="color:green;">**Save**</mark>."

<figure><img src="/files/Zarx7NlLa6f8kKt1GQlf" alt=""><figcaption></figcaption></figure>

***


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://learn.doubletick.io/bot-studio/default-bots/create-order-bot.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
