How to Block & Unblock Customers
Learn how to block and unblock customers on DoubleTick. Easily manage interaction permissions by following simple steps for blocking and unblocking users.
To perform this action via API, please visit this link to block & this link to unblock
BlockCustomer
To block a customer, click on the three dots
on the chat screenSelect "Block"
A pop up dialog box will appear, Confirm by clicking the "Block" button.
Customer Blocked Status will Appear on Chat Screen
UnblockCustomer
To unblock a customer, click on the three dots
on the chat screenSelect "Unblock"
A pop up dialog box will appear, Confirm by clicking the "Unblock" button.
Customer Unblocked Status will Appear on Chat Screen
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