How to Block & Unblock Customers
Learn how to block and unblock customers on DoubleTick. Easily manage interaction permissions by following simple steps for blocking and unblocking users.
Last updated
Learn how to block and unblock customers on DoubleTick. Easily manage interaction permissions by following simple steps for blocking and unblocking users.
Last updated
To perform this action via API, please visit this link to block & this link to unblock
To block a customer, click on the three dots on the chat screen
Select "Block"
Customer Blocked Status will Appear on Chat Screen
Select "Unblock"
Customer Unblocked Status will Appear on Chat Screen
A pop up dialog box will appear, Confirm by clicking the "Block" button.
To unblock a customer, click on the three dots on the chat screen
A pop up dialog box will appear, Confirm by clicking the "Unblock" button.
