How to Block & Unblock Customers
Learn how to block and unblock customers on DoubleTick. Easily manage interaction permissions by following simple steps for blocking and unblocking users.
BlockCustomer
To block a customer, click on the three dots
on the chat screenSelect "Block"
A pop up dialog box will appear, Confirm by clicking the "Block" button.
Customer Blocked Status will Appear on Chat Screen
UnblockCustomer
To unblock a customer, click on the three dots
on the chat screenSelect "Unblock"
A pop up dialog box will appear, Confirm by clicking the "Unblock" button.
Customer Unblocked Status will Appear on Chat Screen
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