How to Send Your Current Location from the DoubleTick iOS App

DoubleTick now allows users on the iOS mobile app to send their current location directly from a chat. This feature helps you share accurate directions with customers or team members without switching to any other app.

This guide explains what the feature does, when to use it, and how to send your location step by step.

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What This Feature Allows You to Do

With the new location-sharing option, you can:

• Send your current GPS location to any customer or teammate

• Share your office or store location during a conversation

• Help field staff or delivery partners reach the right place

• Confirm meeting or service visit locations instantly

This can be helpful for industries such as travel, logistics, home services, sales teams, real-estate agents, and more.

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How to Send Your Current Location

Follow these steps:

1. Open a Chat

Go to the chat where you want to share your location.

2. Tap the Plus (+) Button

At the bottom of your chat screen, tap the “📎” icon. This will open the menu that contains all available sharing options.

3. Select “Location”

From the options that appear, tap Location.

4. Allow Location Access (First Time Only)

If you are using this feature for the first time, your iPhone may ask for permission. Choose Allow While Using App.

5. Send Your Current Location

After granting permission, select Send Current Location. Your location will be shared in the chat immediately.

The recipient will receive a map preview and can open the location in their default map app.

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If Location Isn’t Sending — Check These Settings

If you are unable to send your location, make sure DoubleTick has permission:

1. Open Settings on your iPhone

2. Go to Privacy & Security

3. Tap Location Services

4. Scroll to find DoubleTick

5. Set permission to Allow While Using App

This ensures your device can access your accurate GPS location.

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When You Should Use Location Sharing

Here are some situations where this feature is especially useful:

• When a customer asks for your office, shop, or meeting venue

• When a delivery agent or service provider needs the exact address

• When field staff need to share their location with internal teams

• When customers want to verify where a representative is heading

• When coordinating pickups, drop-offs, or onsite services

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Summary

The new location-sharing feature on the DoubleTick iOS app helps you:

• Share your current location quickly

• Guide customers more effectively

• Improve communication for field and operational teams

• Avoid switching between apps

This feature is available on the latest version of the DoubleTick iOS app and works in both customer and team chats.