How to Mark Yourself Online or Offline on Web

You can easily control your availability from the Web platform using the navigation bar.

Follow the steps below:

Step 1: Open the Navigation Bar

Move your cursor to the left side of the screen.

When you hover over the left panel, the Navigation Bar will expand.

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Step 2: Locate Your Name at the Bottom

Scroll to the bottom of the Navigation Bar.

There, you will see:

• Your Name (the currently logged-in user)

• Your Current Status (Online or Offline)

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Step 3: Click on Your Name

Click on your name.

A small pop-up will appear on the right side of your name.

This pop-up displays:

• Your Name

• Your Login Number

• Your Current Status

• The Online/Offline Toggle Button

• Profile option

• Logout option

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Step 4: Change Your Status

You will see a toggle button next to your current status.

To Go Online:

• If you are Offline and want to receive new chats,

• Move the toggle button to the right.

• Your status will change to Online.

• You can now receive new chat assignments.

To Go Offline:

• Move the toggle button to the left.

• Your status will change to Offline.

• You will not receive new chat assignments.

The change takes effect immediately.

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Additional Options in the Same Menu

From the same pop-up, you can also:

• Click Profile to navigate to your profile settings

• Click Logout to sign out of your account