> For the complete documentation index, see [llms.txt](https://learn.doubletick.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.doubletick.io/chat-management/understanding-agent-availability-web-and-android/how-to-mark-yourself-online-or-offline-on-web.md).

# How to Mark Yourself Online or Offline on Web

You can easily control your availability from the Web platform using the navigation bar.

Follow the steps below:

<figure><img src="/files/VkX7epRxa1FV9OaRGxA2" alt=""><figcaption></figcaption></figure>

#### <mark style="color:$primary;">**Step 1: Open the Navigation Bar**</mark>

Move your cursor to the **left side of the screen**.

When you hover over the left panel, the **Navigation Bar** will expand.

***

#### <mark style="color:$primary;">**Step 2: Locate Your Name at the Bottom**</mark>

Scroll to the **bottom of the Navigation Bar**.

There, you will see:

* Your **Name** (the currently logged-in user)
* Your **Current Status** (Online or Offline)

***

#### <mark style="color:$primary;">**Step 3: Click on Your Name**</mark>

Click on your name.

A small pop-up will appear on the **right side of your name**.

This pop-up displays:

* Your Name
* Your Login Number
* Your Current Status
* The Online/Offline Toggle Button
* Profile option
* Logout option

***

#### <mark style="color:$primary;">**Step 4: Change Your Status**</mark>

You will see a **toggle button** next to your current status.

#### To Go Online:

* If you are Offline and want to receive new chats,
* Move the toggle button **to the right**.
* Your status will change to **Online**.
* You can now receive new chat assignments.

#### To Go Offline:

* Move the toggle button **to the left**.
* Your status will change to **Offline**.
* You will not receive new chat assignments.

The change takes effect immediately.

***

#### <mark style="color:$primary;">**Additional Options in the Same Menu**</mark>

From the same pop-up, you can also:

* Click **Profile** to navigate to your profile settings
* Click **Logout** to sign out of your account


---

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