> For the complete documentation index, see [llms.txt](https://learn.doubletick.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.doubletick.io/click-to-whatsapp-ctwa/ctwa-guide/create-or-claim-an-ad-account.md).

# 🏗 Create or Claim an Ad Account

<mark style="background-color:green;">**1.1 Create a New Ad Account**</mark>

1\.      Go to[ **business.facebook.com**](https://business.facebook.com/)

2\.      Select your **Business Portfolio**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXdKsqqE7BaunP-5ub79fDHURTRb2TBJxfVxRm9_W_BZz1YGylq7v4D0LVXsTcdizKggQpimoJwjYI_GWxeavSdKBnNA4OPIW_Ls6OMxpMkMnVtkibLA1I7Fm1kSf0U2FfTHi21y8A?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

3\.     Navigate to **Business Settings → Accounts → Ad Accounts.**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeh35GJdRQK8mTSPt_fZIpGEcaC0jXBWuoobI-NCkhvPZyB4CJOUj8UXjIaS9U3Paj5aSA4QcDesYEewXii3OaCm2yTKPjD2A1cANfv-XKF9D3tjPtic19rrqhdmhKSfpbk57ztwg?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

4\.    Click on **Add**, then choose **Create a New Ad Account.**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfuGn5LND_mTFTUz6VlfIjiCZq_GL8AMarQvB-lO75KduJDKM4U5yskJY--mnKWhvLZNgO2MBUthF8aNYTFmTYhi2DDdjkZr42DL-AMB7KAPQgJf0l_nM5XnAuKJdJ3HONF8BftLA?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

5\.      Enter the **ad account name**, **time zone**, and **currency**, then **assign it to your business**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeIUIrNeA-9FUPhAGrvalDBjGEpVUYRnyQHdwPqV5k8nbyIhjUaQiuL4DZXTgGHj5h3T-aIeEC2s5xMgVrrhWroe2Xd_OlIkpurkTnVJSqs1gwYrXBedThATSjomnGgtgKHx4IZBg?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

<mark style="background-color:green;">**1.2 Claim an Existing Ad Account**</mark>

If the ad account is created under a different Business Manager:

1. In **Business Settings**, go to **Accounts → Ad Accounts**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXd3EwUzQFgXQ_CJ36geWkKn-nBUW1S6XrOfr9CUDNgweRX-j4sLcPGh1QsJ3xrwuyHh6Xcla_xt5qTHCmC7wA3q0G9w6n3ee6CQ0MVHkdh0wUQkhNVIQ5ZL-CfiHXZWEvnkVC_S?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

2. Click **Add**, then select **Request Access to an Ad Account**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfyophD8pr7iiKURzuRFPpWRW7oNiLo_0NSHmdQojpLPaUs4H0P0F9KTRAUbgomfXbg_L29E7n2uo5BVT7pz33QPBGhzMSZnbtCXlNgYochIbVzot3OFOx3rEFjgSCSTXTFTbL81g?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

3. Enter the **Ad Account ID** and **submit the request**

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfnO9U8l4y9WroodcoD3540LVetPMi52IcT4CI9saew-MY9dl0GdhrQnXBGrLgi1edfcQNFL9LEhuvDP4VNxUE6O7-ab7oDSPiirCCczuuNpoUZA_tmmf6YlUS_RBxGDdeXUbdG_A?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

📝**Note**: **If the ad account is already claimed and access is denied; you’ll need the current admin to unclaim it first**


---

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