# What Happens When a User Clicks the Ad?

<figure><img src="/files/Cb7ILxCjxHgFWGmGTVTa" alt="" width="256"><figcaption></figcaption></figure>

* They enter a WhatsApp chat with your DoubleTick-connected number.
* If you’ve enabled a CTWA journey, it activates automatically.
* You can collect data, qualify leads, route to agents, or trigger follow-ups.
* You’ll track conversations, replies, and performance directly within DoubleTick.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://learn.doubletick.io/click-to-whatsapp-ctwa/what-happens-when-a-user-clicks-the-ad.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.