DoubleTick Docs
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DoubleTick Docs
  • DoubleTick Help Center
    • Prerequisites for Onboarding
    • Onboarding
    • Migration
    • Security and Compliance
    • Ecosystem
    • Two-factor Authentication
    • META Business Verification
    • Display Name
    • Display Picture
    • Official Business Accounts (Blue Badge)
    • Account Quality
    • Messaging Limit
    • Business usernames & BSUID
    • Account Bans & Appeal
    • Start and manage chats
    • Find and organise chats
    • Send and manage messages
    • Team availability and collaboration
    • WhatsApp link and QR code
    • Instagram
    • RCS
    • WhatsApp Group
    • Whatsapp Calling
    • PSTN voice call
    • Get started with broadcast list
    • Send and schedule broadcasts
    • Get Started
    • Create Templates
    • Check Message Template Status
    • Fix Message Template Rejection
    • Send Template Messages
    • How to update Media Header of the existing template without creating a new Template
    • How to Delete a WhatsApp Message Template from Facebook Business Manager
    • WhatsApp Forms
    • How to Send Dynamic content in a Single template with DoubleTick
    • How to Use Predefined Templates from Meta Business Suite
    • How to Create an Authentication Template Using Your Meta (FBM) Account
    • How to Appeal a Template Category Review
    • How Clickable Image Headers Work in WhatsApp Templates
    • Understanding the Restrictions on Misuse of Template Categorization
    • Create Customer Segments
    • Using “All Of” and “Any Of” Tag Conditions for Customer Segmentation
    • How to Import & Export Contacts Using Your Phone (Android Guide)
    • How to delete customers
    • How to Import & Export Contacts Using Google Contacts (Web Guide)
    • Setup Analytics
    • How to Download and Export Reports in DoubleTick
    • How to invite a team member
    • Accept Invitations and Log in to DoubleTick
    • Assign & Change Reporting Structure
    • How to Update Team Member Profile Details
    • How to Grant Access to DoubleTick Support
    • Create and Manage Bots
    • Default Bots
    • Triggers
    • Actions
    • AI agent
    • AI calling
    • AI Chat Summary
    • AI-Powered Truly Awaiting Reply
    • Understanding AI custom field
    • CX Overview
    • AI Writing Assistance in Your Inbox
    • What is Enterprise Analytics?
    • Navigating Enterprise Analytics
    • Creating and Managing Dashboards
    • How to Schedule Email Reports for Your Enterprise Dashboard
    • Understanding the Reports Section
    • Introduction to Segmentation Report
    • Introduction to Funnel Report
    • CTWA
    • CTWA Retargeting
    • Ads insights
      • How to Connect Your Facebook Ads Insights in DoubleTick
      • Resolving the 'Your Facebook Account Must Be Confirmed/Verified' Error on Ads Insights Section
    • Conversion API
    • How to edit your Profile Details
    • Notifications
    • How to Set Up Low Wallet Balance Email Alerts in DoubleTick
    • How to set up channel disconnected email alerts
    • Manage Roles
    • Understanding Chat Activity Logs in DoubleTick
    • How to Create and Use Custom Contact Fields
    • How to use Custom Nested Fields for CRM-grade Data
    • How to Create and Use Multi-Select List in Custom Contact Fields
    • Create and Use Quick Replies
    • How to Create and Use Quick Replies (with Media) on DoubleTick
    • How to Delete Multiple Tags in DoubleTick
    • Custom Events Guide
    • Create a WhatsApp Widget on Website
    • How to Use Webhooks to Pass Events to Third-Party
    • Enterprise Security
    • Developer Documentation
    • How to Set the Login OTP Delivery Method
    • Single Sign-On (SSO) in DoubleTick
    • Understanding DoubleTick API Rate Limits
    • How to Manage Channels
    • How to Manage Billing & Invoices
    • What is an SLA and How to Set Up a Default SLA on DoubleTick
    • How to configure and use Multi - Channel-Level SLA with Escalations
    • Integrations
    • How to set up working hours
    • Custom automations
    • Integration
    • How Conversation Charges Works
    • Manage and View Account Quality on Meta
    • Messaging Limits in WhatsApp API
    • Country and regional restrictions on WhatsApp messaging
    • Upcoming Changes to WhatsApp Messaging Limits – Effective October 7, 2025
    • Frictionless Messaging in DoubleTick
    • Direct send guide
    • Important Update: WhatsApp Pricing Changes from October 1, 2025
    • WhatsApp Business API Platform – Updated Template Rates (Effective Jan 1, 2026)
    • Business Portfolio Pacing – What It Is and How It Affects Your Messages
    • Template Pacing – What It Is and How It Affects Your Messages
    • Template Pacing vs. Portfolio Pacing – Key Differences Explained
    • Troubleshoot Common WhatsApp API Errors
    • Advanced troubleshooting & pro tips
    • Getting Started with Co-Existence
    • How to Onboard a WhatsApp Business Phone Number on Coex
    • Benefits of Co-Existence with DoubleTick
    • Limitations & Restrictions of Co-Existence
    • Co-Existence vs WhatsApp Business API
    • FAQs – WhatsApp Coexistence with DoubleTick
    • Webhooks
    • DoubleTick API
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For the complete documentation index, see llms.txt. This page is also available as Markdown.
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Ads insights

How to Connect Your Facebook Ads Insights in DoubleTickResolving the 'Your Facebook Account Must Be Confirmed/Verified' Error on Ads Insights Section
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