> For the complete documentation index, see [llms.txt](https://learn.doubletick.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.doubletick.io/click-to-whatsapp/ctwa/ctwa-guide/how-to-add-your-facebook-page-and-whatsapp-api-number.md).

# How to add your facebook page and WhatsApp API number

Learn how to add your Facebook Page to your Meta Business Portfolio and check that your DoubleTick WhatsApp API number (WABA) is linked, before you run Click-to-WhatsApp ads.

Your Click-to-WhatsApp (CTWA) ad runs from your Facebook Page and opens chats with your WhatsApp API number. So both need to be in the same Meta Business Portfolio as your ad account, and your WhatsApp number must be linked with DoubleTick. This article shows you how to set up both.

#### What's covered

* [How to add your Facebook Page](#how-to-add-your-facebook-page)
* [How to check your WhatsApp API number](#how-to-check-your-whatsapp-api-number)
* [Key takeaways](#key-takeaways)

#### How to add your Facebook Page

**Step 1 :** Go to **Business Settings** → **Accounts** → **Pages**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXeHBv83IEHX5aCCMVK-Y9oeLK_y2Ay-qxSVCFN4PCJxUZjTE4c6xfq50uOHDTrZAAAn6w3BF1JywnuCeiLBujacHh-AI3FrWUPNSdCvwIhyMmE908kvx4TzyGCx7t2H5MNQophnew?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

**Step 2 :** Choose **Add a Page** or **Request Access**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcHxCUP9QYeiz2ge--gZSd7a0BfJpvf__NFPtx4OQd6M2HtO9w5xRQY2f2ooRfNZqwqDQOmpnxuEuj6Sq9QkBS8s6C0ScYKHaN8OZXGjGr8qMg__-ZQX6qkBThAYJ6sT8NHOqrz?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

**Step 3 :** Make sure your Facebook Page is in the same business portfolio as your ad account and WABA.

#### How to check your WhatsApp API number

WABA stands for WhatsApp Business API account. It holds your WhatsApp API number, which DoubleTick connects to.\
**Step 1 :** Go to **Business Settings** → **Accounts** → **WhatsApp Accounts**.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXe4jjqT0Dc69w4wIk6Py3JWpDr8Snu64nuv3DdUz5kWRKhei132E3epJWFeipczeK4aOqisHB3giN5U4LXeKG4YNyPr6aEvdQPbfrH38byu-r05JY25-680VFCO5Mx1XufBLiXtZA?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

**Step 2 :** Open the **Partners** section and check that **DoubleTick** appears in the list. This confirms your account is linked with DoubleTick.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcSchN27vHPtMOBEPRfcKhZKKsbgIPB2z227MxmYEBzSCDBb-HcapU7mduRxDcrTFvYnou8CoZ9UxCB8V-4QBcTbfD_YVkfKzvsZ8sE3MPWNf3nObcIcBiErFTyc8iDVpgPJZ0Apg?key=pKbNms346sVHa6aFoGb1Lw" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
If DoubleTick is not in the list, contact [DoubleTick Support](https://wa.me/918356849474?text=Hi%2C%20I%20need%20help%20with%20my%20DoubleTick%20Account) to get it added to your Meta Business Portfolio.
{% endhint %}

#### Key takeaways

* Add your Facebook Page from **Business Settings** → **Accounts** → **Pages**.
* Use **Add a Page** if you own the Page, or **Request Access** if another business owns it.
* Check your WhatsApp number in **Business Settings** → **Accounts** → **WhatsApp Accounts**.
* DoubleTick must appear under **Partners** for your number to work with CTWA ads.
* The Page, ad account, and WABA must all be in the same business portfolio.

#### Frequently asked questions

<details>

<summary>What is the difference between Add a Page and Request Access?</summary>

Use Add a Page when the Page belongs to you. Use Request Access when the Page belongs to another business and you need permission to use it.

</details>

<details>

<summary>Why must the Page and WABA be in the same business portfolio?</summary>

Meta links your ad to your WhatsApp number only when the Page, ad account, and WABA are in the same business portfolio.

</details>

<details>

<summary>How do I know my WABA is linked with DoubleTick?</summary>

Open your WhatsApp account in Business Settings and check the Partners section. If DoubleTick is listed, it is linked.

</details>

<details>

<summary>What if DoubleTick is not listed under Partners?</summary>

Contact DoubleTick Support, and the team will help you add it to your Meta Business Portfolio.

</details>

#### Related articles

{% content-ref url="/spaces/53n17VnOICC1LtDqlENV/pages/mkBnTUHpojEPOBXq5Xo7" %}
[How to create or claim an ad account](/click-to-whatsapp/ctwa/ctwa-guide/how-to-create-or-claim-an-ad-account.md)
{% endcontent-ref %}

{% content-ref url="/spaces/53n17VnOICC1LtDqlENV/pages/LUm4ukuWCfXaquloq8sc" %}
[How to create your CTWA ad in META ads manager](/click-to-whatsapp/ctwa/ctwa-guide/how-to-create-your-ctwa-ad-in-meta-ads-manager.md)
{% endcontent-ref %}

{% content-ref url="/spaces/53n17VnOICC1LtDqlENV/pages/KUGuRdyAXCLyNn76LWHJ" %}
[Getting started with Click-to-WhatsApp (CTWA) ads](/click-to-whatsapp/ctwa/getting-started-with-click-to-whatsapp-ctwa-ads.md)
{% endcontent-ref %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://learn.doubletick.io/click-to-whatsapp/ctwa/ctwa-guide/how-to-add-your-facebook-page-and-whatsapp-api-number.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.