DoubleTick — EU GDPR Compliant & ISO 27001 Certified: What It Means for Your Data Security

At DoubleTick, your data security and privacy are foundational to how we build, operate, and deliver our platform. We understand that modern businesses demand trust, transparency, and global compliance when handling customer information.

To meet these expectations, DoubleTick is proud to be:

EU GDPR CompliantISO 27001 Certified

These certifications are globally recognized benchmarks for data privacy and information security — and they bring real protections and assurances for you and your customers.

Let’s break down what they mean and how they safeguard your data.


What Is GDPR Compliance?

GDPR (General Data Protection Regulation) is the European Union’s data protection law, designed to give individuals strict control over how their personal data is collected, processed, and stored. It’s one of the most rigorous privacy laws in the world, and even companies outside the EU must comply if they process personal data of EU residents.

Being GDPR compliant means that DoubleTick follows principles such as:

Fundamental GDPR Protections

  • Purpose Limitation: Data is collected only for defined, legitimate business purposes.

  • Data Minimization: Only essential personal data is processed.

  • Consent: Users must explicitly agree (opt-in) before being messaged or having their data processed.

  • Rights to Access & Erasure: Individuals can request access to their data or ask for it to be removed.

  • Data Security: Measures are in place to prevent unauthorized access, loss, or misuse.

  • Transparency: Data practices are openly disclosed and governed by clear privacy policies.

These principles ensure that companies treat personal data responsibly and maintain high privacy standards.

Why GDPR Compliance Matters

  • EU data protection rights are legally enforceable — violations can lead to heavy fines.

  • Customers and partners can trust their personal data is handled with respect.

  • You get peace of mind that your use of DoubleTick aligns with strict international privacy norms.


What Is ISO 27001 Certification? (Information Security Standard)

ISO 27001 is a globally respected standard for information security management systems (ISMS). It provides a structured framework for identifying, managing, and reducing risks to sensitive data.

ISO 27001 certification confirms that DoubleTick formally and systematically:

  • Assesses information security risks

  • Implements appropriate controls to address them

  • Monitors and measures effectiveness continuously

  • Trains teams on proper information security practices

  • Ensures secure processes, technologies, and people safeguards

This isn’t a one-time checklist — ISO 27001 requires ongoing internal audits and continual improvement to maintain certification.

Core ISO 27001 Security Principles

The standard focuses on three foundational aspects of security (often called the CIA triad):

  • Confidentiality: Data is accessible only to authorized users.

  • Integrity: Data remains accurate and untampered.

  • Availability: Data is accessible when needed by authorized users.

Together, these principles form the backbone of a comprehensive Information Security Management System.


What This Means for Your Data on DoubleTick

Thanks to GDPR compliance and ISO 27001 certification:

Secure Data Handling

Your data — and any personal customer information — is:

  • Collected and stored with clear legal purpose

  • Access-controlled and role-based

  • Protected against unauthorized access

  • Monitored and audited for security risks

These measures make sure your communication and customer data aren’t just managed — they’re defended.

Customer Trust & Transparency

Your users can exercise their data rights (access, revise, delete) and receive transparency about how their data is processed.

Global Compliance Alignment

Whether you operate in the EU, UK, APAC, or globally, these certifications ensure DoubleTick adheres to internationally recognized security and privacy standards.

Reduced Risk for Your Organization

Using a compliant platform helps reduce your legal and operational risk, making it easier to meet internal security policies and external regulatory requirements.


Why These Certifications Matter to You

Benefit

What You Gain

Legal Assurance

Operate in EU and international markets with confidence

Data Protection

Strong safeguards for personal and business information

Trust & Credibility

Customers feel secure interacting through your channels

Risk Reduction

Less exposure to compliance penalties or breaches

Audit Ready

Meets standards expected by enterprise and regulated industries


Final Thoughts

DoubleTick’s commitment to EU GDPR Compliance and ISO 27001 Certification reflects a deep investment in:

  • Data privacy

  • Information security

  • Customer trust

  • Operational excellence

These standards aren’t just badges — they represent real-world practices, policies, and controls that protect your business and your customers.

Your data is in safe hands — because we follow the highest standards recognized worldwide for privacy and security.

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