> For the complete documentation index, see [llms.txt](https://learn.doubletick.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.doubletick.io/meta-business-setup/account-quality.md).

# Account Quality

Monitor WhatsApp account quality and take action to maintain a healthy rating.

This section explains Account Quality — Meta's rating of how customers are reacting to messages sent from your WhatsApp Business API number. It covers what the rating means, how to check it from both DoubleTick and Meta's WhatsApp Manager, and exactly what to do if your rating drops.

#### In this section

* Understanding Account Quality
* How to check account quality
* What to do when account quality drops (High to Medium or Low)


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