How to apply for OBA for a coexistence number
Learn the correct process for getting an Official Business Account (OBA) blue tick on a WhatsApp number you're onboarding via Coexistence.
If you're planning to onboard your WhatsApp number on Coexistence, there's one key difference to understand about OBA. This guide explains the correct process.
What's covered
For Coexistence numbers, the standard OBA request option is not available inside Meta Business Manager. This means:
You cannot submit a regular OBA request after onboarding the number on DoubleTick
You must apply for OBA before onboarding the number as Coexistence
Why the regular OBA request option doesn't work for Coexistence
When a number is onboarded in Coexistence mode, it remains active on the WhatsApp Business App. Because of this:
Meta does not show the "Submit OBA Request" option in the API profile section
The only way to get a blue tick for such numbers is through the WhatsApp Business App's paid verification process
Correct process: apply for OBA before onboarding the number on DoubleTick
Step-by-step: apply for paid OBA using WhatsApp Business App
Step 1: Open WhatsApp Business App The business owner (or an authorized person) should open the WhatsApp Business App on the phone where the number is active.
Step 2: Go to Settings Inside the app, tap on Settings.
Step 3: Open the Meta Verified Section In Settings, the first section you'll see is Meta Verified. Click on this option to begin the verification process.
Step 4: Choose a Verification Plan Inside Meta Verified, WhatsApp will show three paid plans — Business Plus, Business Premium, and Business Max — which allow you to apply for a paid blue tick (Official Business Account badge).
Step 5: Select the Plan and Complete Payment Choose the plan you want to proceed with and make the required payment through WhatsApp. Once the subscription is active, your business will receive the official blue tick.
Step 6: Onboard the Number on DoubleTick as Coexistence After the blue tick is successfully approved, you can proceed with onboarding the same number on DoubleTick in Coexistence mode. This ensures the number stays active on the WhatsApp Business App, the blue tick remains visible, and you can use DoubleTick features alongside the app.
Important notes to remember
Coexistence numbers cannot apply for the regular OBA request through Meta Business Manager
Paid OBA through Meta Verified must be done first
Once the blue tick is active, the number can be onboarded smoothly on DoubleTick
Key takeaways
If you want a blue tick for a number being onboarded on DoubleTick via Coexistence, the correct flow is:
Apply for Meta Verified inside the WhatsApp Business App
Complete payment and get the blue tick
Onboard the number on DoubleTick as Coexistence
FAQs
Can I request OBA for a Coexistence number the same way as a regular API number? No. The standard "Submit OBA Request" option inside Meta Business Manager isn't available for Coexistence numbers — you need to use Meta Verified inside the WhatsApp Business App instead, and do it before onboarding as Coexistence.
Is the Meta Verified badge free? No, Meta Verified is a paid subscription with three plans: Business Plus, Business Premium, and Business Max.
What happens if I onboard the number on DoubleTick as Coexistence before getting the blue tick? You'll lose the option to get a standard OBA request through Meta Business Manager. You'd need to go through the WhatsApp Business App's paid Meta Verified process instead.
Does the blue tick stay after I move the number to DoubleTick's Coexistence mode? Yes, once approved through Meta Verified, the blue tick remains visible even after the number is onboarded on DoubleTick as Coexistence.
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