How to disable two-step verification for your WhatsApp number
Learn how to turn off two-step verification for a WhatsApp API number in WhatsApp Manager, including how to confirm the change through email.
What's covered
How to disable two-step verification
Step 1: Open Meta Business Suite Open Google Chrome (recommended), go to www.facebookbusiness.com, and log in with your Facebook credentials.
Step 2: Select the correct Business Portfolio On the left-hand side, click the Business Portfolio dropdown, and select the Business Portfolio where your WhatsApp API number is currently onboarded. Make sure you select the correct portfolio that contains the number you want to update.
Step 3: Open Business Settings On the right-hand side, click the gear icon (Settings). This opens Business Settings. If prompted, enter the authentication code — see how to check which number receives your 2FA code if you need help locating it.
Step 4: Navigate to WhatsApp accounts In the left menu, go to Accounts, and click on WhatsApp Accounts. You'll see all WhatsApp Business Accounts (WABAs) listed.
Step 5: Select the correct WhatsApp Business Account Identify the WhatsApp Business Account that contains your API number, and click on that account.
Step 6: Open WhatsApp Manager Scroll down and click on WhatsApp Manager. A new tab will open showing your API numbers.
Step 7: Open the API number settings Click on the API number or its Display Name. A panel will open with multiple tabs such as Insights, Profile, Certificate, Automation, Messaging Links, and Two-Step Verification.
Step 8: Turn off two-step verification Click on Two-Step Verification, then click Turn Off Two-Step Verification. You'll see a message stating that instructions have been sent to your registered email.
Step 9: Confirm through email Open the registered email inbox and look for an email related to WhatsApp Two-Step Verification. Click the link inside the email, then click Turn Off Two-Step Verification (green button). Once completed, two-step verification will be disabled.
Key takeaways
Two-step verification for a WhatsApp API number is managed in WhatsApp Manager, inside Business Settings.
Turning it off requires confirming through a link sent to your registered email.
Make sure you've selected the correct Business Portfolio, WABA, and API number before making changes.
This is separate from Facebook account-level 2FA.
Frequently asked questions
Where do I manage two-step verification for a WhatsApp API number? In WhatsApp Manager, under the specific API number's Two-Step Verification tab, accessible via Business Settings > WhatsApp Accounts.
Why do I need to confirm through email? It's a security measure to make sure the change is authorized by the account owner before two-step verification is turned off.
What if I have multiple WhatsApp Business Accounts? Make sure you select the correct WABA and API number in Step 5 and Step 7 — settings apply per number, not across your whole portfolio.
Is disabling WhatsApp two-step verification the same as disabling Facebook 2FA? No, they're separate. WhatsApp two-step verification protects your API number specifically, while Facebook 2FA protects your Facebook login.
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