# Settings - [Edit Your Profile Details](https://learn.doubletick.io/settings/edit-your-profile-details.md): Learn to update your profile details on DoubleTick. Easily edit your name, email, and phone number, to keep your account information accurate and up-to-date. - [How to Set Your Primary WABA in DoubleTick](https://learn.doubletick.io/settings/edit-your-profile-details/how-to-set-your-primary-waba-in-doubletick.md) - [Push Notifications](https://learn.doubletick.io/settings/push-notifications.md) - [How to Enable Push Notifications in DoubleTick](https://learn.doubletick.io/settings/push-notifications/how-to-enable-push-notifications-in-doubletick.md) - [Troubleshooting Guide: Fixing DoubleTick App Notification Issues](https://learn.doubletick.io/settings/push-notifications/troubleshooting-guide-fixing-doubletick-app-notification-issues.md) - [Push Notification Troubleshooting by Phone Model](https://learn.doubletick.io/settings/push-notifications/push-notification-troubleshooting-by-phone-model.md) - [Manage Roles](https://learn.doubletick.io/settings/manage-roles.md): Learn how to manage roles on DoubleTick. Restrict access to specific features based on team responsibilities, ensuring secure and efficient collaboration - [Understanding Roles and Types of Roles](https://learn.doubletick.io/settings/manage-roles/understanding-roles-and-types-of-roles.md) - [Understanding the 4 Predefined Organization Roles in Doubletick](https://learn.doubletick.io/settings/manage-roles/understanding-the-4-predefined-organization-roles-in-doubletick.md) - [Understanding the 4 Predefined Channel Roles in DoubleTick](https://learn.doubletick.io/settings/manage-roles/understanding-the-4-predefined-channel-roles-in-doubletick.md) - [How to Change the Role of an Existing Team Member](https://learn.doubletick.io/settings/manage-roles/how-to-change-the-role-of-an-existing-team-member.md) - [Understanding Custom Role in DoubleTick and How Do You Create One?](https://learn.doubletick.io/settings/manage-roles/understanding-custom-role-in-doubletick-and-how-do-you-create-one.md) - [Understanding the Permissions Available While Creating a Custom Organization Role](https://learn.doubletick.io/settings/manage-roles/understanding-the-permissions-available-while-creating-a-custom-organization-role.md) - [Understanding the Permissions Available While Creating a Custom Channel Role](https://learn.doubletick.io/settings/manage-roles/understanding-the-permissions-available-while-creating-a-custom-channel-role.md) - [Understanding Chat Activity Logs in DoubleTick](https://learn.doubletick.io/settings/understanding-chat-activity-logs-in-doubletick.md): See all actions taken by your team members and bots inside any chat - [How to Use Custom Contact Fields](https://learn.doubletick.io/settings/how-to-use-custom-contact-fields.md): Learn to create and manage custom contact fields on DoubleTick. Create, capture, edit and delete specific customer data with text, date, number, or list fields. - [How to use Custom Nested Fields for CRM-grade Data](https://learn.doubletick.io/settings/how-to-use-custom-nested-fields-for-crm-grade-data.md) - [How to Create and Use Multi-Select List in Custom Contact Fields](https://learn.doubletick.io/settings/how-to-create-and-use-multi-select-list-in-custom-contact-fields.md): A Smarter, More Flexible Way to Capture Customer Preferences! - [Create and Use Quick Replies](https://learn.doubletick.io/settings/create-and-use-quick-replies.md): Learn to create and use quick replies on DoubleTick. Save time by setting up shortcuts for frequently sent messages, streamlining customer communication. - [How to Create and Use Quick Replies (with Media) on DoubleTick](https://learn.doubletick.io/settings/how-to-create-and-use-quick-replies-with-media-on-doubletick.md) - [How to Delete Multiple Tags in DoubleTick](https://learn.doubletick.io/settings/how-to-delete-multiple-tags-in-doubletick.md) - [Create a WhatsApp Widget on Website](https://learn.doubletick.io/settings/create-a-whatsapp-widget-on-website.md): Learn how to create WhatsApp chat widgets on your website using DoubleTick. Enable real-time communication between website visitors and businesses. - [How to Use Webhooks to Pass Events to Third-Party](https://learn.doubletick.io/settings/how-to-use-webhooks-to-pass-events-to-third-party.md): Set up webhooks on DoubleTick to automate data exchange between applications. Integrate with third-party apps & use event-based triggers for real-time updates. - [Enterprise Security](https://learn.doubletick.io/settings/enterprise-security.md) - [Custom PII Masking and Blocking Using Your Own Security API](https://learn.doubletick.io/settings/enterprise-security/custom-pii-masking-and-blocking-using-your-own-security-api.md) - [How to Configure PII Enterprise Security](https://learn.doubletick.io/settings/enterprise-security/how-to-configure-pii-enterprise-security.md) - [IP Access Control](https://learn.doubletick.io/settings/enterprise-security/ip-access-control.md): Enterprise-Grade Security to Protect Your Workspace - [Getting Started with the DoubleTick Developer API](https://learn.doubletick.io/settings/getting-started-with-the-doubletick-developer-api.md): Integrate third-party apps with DoubleTick using our Developer API. Access API documentation and API keys for seamless integration and enhanced workflow efficiency. - [Single Sign-On (SSO) in DoubleTick](https://learn.doubletick.io/settings/single-sign-on-sso-in-doubletick.md) - [Understanding DoubleTick API Rate Limits](https://learn.doubletick.io/settings/understanding-doubletick-api-rate-limits.md) - [How to Manage Channels](https://learn.doubletick.io/settings/how-to-manage-channels.md): Learn to manage your WhatsApp Business Account (WABA) on DoubleTick. Access details, manage agents, update profiles, and control WABA status for optimal performance. - [How to Manage Billing & Invoices](https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices.md): Learn how to access and manage billing details, view transaction history, download invoices, and adjust your subscription plan on DoubleTick. - [How to Find the Invoice in DoubleTick](https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices/how-to-find-the-invoice-in-doubletick.md): Invoices are generated at the end of each month. Follow the steps below to access your invoices quickly and easily - [How to Update Billing Details in DoubleTick](https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices/how-to-update-billing-details-in-doubletick.md) - [How to Change Your Primary Email ID or Mobile Number in Billing Records](https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices/how-to-change-your-primary-email-id-or-mobile-number-in-billing-records.md) - [How to Update or Change Your Card Details for Billing on DoubleTick](https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices/how-to-update-or-change-your-card-details-for-billing-on-doubletick.md) - [Steps to Request a Missing Invoice](https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices/steps-to-request-a-missing-invoice.md) - [How to Apply for a TDS Refund](https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices/how-to-apply-for-a-tds-refund.md) - [What is an SLA and How to Set Up a Default SLA on DoubleTick](https://learn.doubletick.io/settings/what-is-an-sla-and-how-to-set-up-a-default-sla-on-doubletick.md): Learn how to set up and manage Service Level Agreements (SLAs) on DoubleTick. - [How to configure and use Multi - Channel-Level SLA with Escalations](https://learn.doubletick.io/settings/how-to-configure-and-use-multi-channel-level-sla-with-escalations.md) - [How to Set Up Working Hours](https://learn.doubletick.io/settings/how-to-set-up-working-hours.md): Learn to set up working hours on DoubleTick. Define operational hours, assign agents, and customize messages for non-working hours and holidays. - [Integrations](https://learn.doubletick.io/settings/integrations.md) - [Shopify Integration](https://learn.doubletick.io/settings/integrations/shopify-integration.md) - [Tally Prime Integration](https://learn.doubletick.io/settings/integrations/tally-prime-integration.md) - [DoubleTick + Zoho CRM Chrome Extension](https://learn.doubletick.io/settings/integrations/doubletick-+-zoho-crm-chrome-extension.md): The DoubleTick Chrome Extension lets you send WhatsApp messages to your leads directly from Zoho CRM — without switching tabs or opening a separate app. - [Zoho CRM + DoubleTick IFrame Integration](https://learn.doubletick.io/settings/integrations/zoho-crm-+-doubletick-iframe-integration.md) - [How to Integrate QuickSell with DoubleTick](https://learn.doubletick.io/settings/integrations/how-to-integrate-quicksell-with-doubletick.md) - [DoubleTick – Zoho CRM Integration](https://learn.doubletick.io/settings/integrations/doubletick-zoho-crm-integration.md) - [WooCommerce Integration With DoubleTick!](https://learn.doubletick.io/settings/integrations/woocommerce-integration-with-doubletick.md) - [How To Enable Browser Push Notification For DoubleTick Messages](https://learn.doubletick.io/settings/how-to-enable-browser-push-notification-for-doubletick-messages.md): To ensure you never miss an important message from your customers, it’s essential to enable notifications for DoubleTick on your browser. Follow this guide to activate notifications for Chrome, etc. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://learn.doubletick.io/settings.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.