Click Block Sensitive Information to configure how sensitive text and media should be handled.
You will see two sections:
Media Blocking
Text Blocking
Step 5: Configure Media Blocking
Enable the toggle for Media Blocking.
You can choose one of the following options:
Reject
Media containing sensitive data will be blocked.
Blur
Sensitive information in media will be blurred before storing or sharing.
Step 6: Configure Text Blocking
Enable the toggle for Text Blocking.
You can choose how text messages containing sensitive information should be handled:
Reject
Messages containing sensitive data will not be sent.
Mask
Sensitive information inside the message will be hidden.
Step 7: Add Your Security API Endpoint
Provide your Security API Endpoint URL.
This API analyzes the message or media and returns the response indicating whether sensitive data exists and how it should be handled.
Your organization’s technical team typically provides this API.
Step 8: Save and Connect
After adding the API endpoint and selecting your preferred settings: Save the configuration & Connect the API
Once configured, all messages and media will follow the security rules defined by your API.
Enterprise Security enables organizations to enforce their own data protection policies while communicating with customers. By integrating existing security systems with DoubleTick, enterprises can ensure that sensitive information is consistently protected across conversations.
