How to Find the Invoice in DoubleTick

Invoices are generated at the end of each month. Follow the steps below to access your invoices quickly and easily

Steps to Find the Invoice

1. Log In: Use your admin credentials to access the system.

2. Go to Billing and Invoice Section: After logging in, navigate to the Settings option on the left-hand side. From there, select the Billing and Invoice tab on the dashboard.

1. Choose the Relevant Section: Depending on the invoice you need, select one of the following"

• Wallet Recharge: For invoices related to wallet top-ups.

• Billing History: To view a complete record or details about your organisation.

• Message Cost / Conversation Cost: To review invoices for message or conversation usage.

• View Your Billing History : To view a complete record of past invoices.

For further clarity, refer to the detailed video guide.