> For the complete documentation index, see [llms.txt](https://learn.doubletick.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.doubletick.io/templates/how-to-delete-a-whatsapp-message-template-from-facebook-business-manager.md).

# How to Delete a WhatsApp Message Template from Facebook Business Manager

Use this guide to permanently delete a WhatsApp message template from Meta's WhatsApp Manager. You can open the correct WhatsApp Business Account (WABA) directly from DoubleTick, which helps you avoid deleting a template from the wrong account.

**You will need:** Access to DoubleTick, access to the connected Meta Business account, and permission to manage WhatsApp message templates.

**Important:** Deleting a template is permanent and cannot be undone. Meta also prevents you from reusing the deleted template's name for up to 30 days.

***

#### <mark style="color:$primary;">**Before You Begin**</mark>

Make sure you know the following before proceeding:

* The exact name of the template you want to delete.
* The WABA or channel on which the template was created.

If you are unsure about the WABA, open **Templates** in DoubleTick, search for the template, and use the channel filter to identify the account where it exists.

***

<figure><img src="/files/fx7Goig9L3FWF4N6KjnR" alt=""><figcaption></figcaption></figure>

#### <mark style="color:$primary;">**Step 1: Open the correct WhatsApp account in DoubleTick**</mark>

1. Login to DoubleTick and go to the **Home** page.
2. In **WhatsApp account overview**, select the WABA or channel on which the template was created.
3. Verify the **WhatsApp API number** shown for the selected account.

Checking the WABA and API number before continuing helps prevent changes to the wrong WhatsApp account.

#### <mark style="color:$primary;">**Step 2: Open Facebook Business Manager**</mark>

Click **Go To FBM Account** on the right side of the WhatsApp account overview.

DoubleTick opens Meta's WhatsApp Manager in a new browser tab for the selected account. If prompted, sign in to the Meta account that has access to the business.

#### <mark style="color:$primary;">**Step 3: Open Manage Templates**</mark>

In WhatsApp Manager:

1. Open **Message templates** in the left menu.
2. Click **Manage templates**.

The page displays the message templates available for the selected WhatsApp account.

#### <mark style="color:$primary;">**Step 4: Select the Template**</mark>

Find the template you want to remove. Use the search field if the list is long.

Before deleting, check the template name, category, language, and preview to make sure you have selected the correct one. Then select the **checkbox** beside the template name.

#### <mark style="color:$primary;">**Step 5: Delete the Template**</mark>

1. Click **Delete** above the template list.
2. Review the confirmation message.
3. Click **Delete anyway** to confirm.

The template is permanently removed from the selected WhatsApp account.


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