# How To Login To DoubleTick

Follow the steps below to access your account seamlessly: **Step-by-Step Guide to Log In Using OTP**

1. **Navigate to the Login Page:** \
   Open the app or visit the login page directly from <https://web.doubletick.io>

<figure><img src="/files/gTbIGUjFbQRNNkqN3TlT" alt=""><figcaption></figcaption></figure>

2. **Enter Your Login Mobile Number:** \
   Input the mobile number associated with your account.\ <br>

   <figure><img src="/files/pLgQIzE7Xi6zBPWRMJss" alt=""><figcaption></figcaption></figure>
3. **Request an OTP:** \
   Click on "Get OTP" or "Send OTP." A One-Time Password (OTP) will be sent to your registered mobile number

<figure><img src="/files/qGa0r8ntfxWOsmbCZnD7" alt=""><figcaption></figcaption></figure>

4. **Retrieve the OTP:** \
   Check your SMS inbox or email for the OTP.<br>
5. **Enter the OTP:**\
   Input the received OTP in the designated field on the login page.<br>
6. Verify and Log In:\
   Click "Verify" or "Submit." Once verified, you’ll gain access to your account.

&#x20;                                  <mark style="color:red;"></mark><mark style="color:red;">**What to Do If You Don’t Receive the OTP**</mark>

If you encounter issues receiving the OTP via SMS, follow these steps to troubleshoot:

1. **Retry Sending the OTP on WhatsApp** \
   If the OTP doesn’t arrive via SMS, select the option to resend it through WhatsApp. \
   Follow the instructions on the screen to enable this option.<br>
2. Use the Link to Receive OTP on WhatsApp \
   \
   Copy this link mentioned below and paste in your browser <https://api.whatsapp.com/message/5A5LTHA7AMGOF1>? autoload=1\&app\_absent=0 \
   This link will redirect you to a chat on WhatsApp.\ <br>

   <figure><img src="/files/DXq1Cv4lwrOEIKBA6M1p" alt=""><figcaption></figcaption></figure>

&#x20;     Click "Continue Chat," and you will receive the OTP directly on WhatsApp\ <br>

<figure><img src="/files/k1iX6ezwnESZsSobU53n" alt=""><figcaption></figcaption></figure>

Enter the OTP or select the appropriate option. If you wish to log in to the app, click on "App Login," or for website access, click on "Website Login.


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