# How To Logout From DoubleTick

#### **Steps to Log Out**

1. **Access the Right Panel**
   * Open the DoubleTick application or web interface.
   * Locate the navigation panel on the **right side** of the screen.<br>
2. **Scroll Down**
   * Scroll down the panel to view more options.<br>
3. **Click "Log Out"**

   * Find the **"Log Out"** button or option at the bottom of the panel.
   * Click on it to sign out of your account.<br>

   <figure><img src="https://2303112206-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F53n17VnOICC1LtDqlENV%2Fuploads%2Fk57LUSezL6ura0aF1oDw%2FUntitleddesign23-ezgif.com-video-to-gif-converter.gif?alt=media&#x26;token=8f17e17d-741e-408a-824f-3c3a89aac636" alt=""><figcaption></figcaption></figure>

#### &#x20;                                                                  <mark style="color:red;">**What If You Encounter Issues?**</mark>

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**Common Problems**

* The screen keeps loading indefinitely.
* You receive an "Oops" error when trying to log out.\ <br>

  <figure><img src="https://2303112206-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F53n17VnOICC1LtDqlENV%2Fuploads%2FE17emxAjHH7Q1MPJnFfO%2FScreenshot%202024-11-22%20at%2014.12.28.png?alt=media&#x26;token=63afb600-f788-4034-be24-ac4c4c001c1c" alt=""><figcaption></figcaption></figure>

#### **Step 1: Access Site Information**

1. Click on the tune icon " <img src="https://2303112206-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F53n17VnOICC1LtDqlENV%2Fuploads%2F2kzp93Ew0o8DiHhFu0ji%2FScreenshot%202024-11-23%20at%2012.14.56.png?alt=media&#x26;token=2486cfb9-f04d-46cc-92ac-29f0549defd2" alt="" data-size="line"> " before the url bar of your browser or the **"View Site Information"** option in your browser or app settings.
2. A dropdown menu or pop-up should appear, displaying site-specific settings<br>

<figure><img src="https://2303112206-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F53n17VnOICC1LtDqlENV%2Fuploads%2FcQgFtNnfvARxmN4Eapla%2FScreenshot%202024-11-23%20at%2012.14.15.png?alt=media&#x26;token=784baa80-f8ab-4ae2-b54a-abcdfacb9d6e" alt=""><figcaption></figcaption></figure>

**Step 2: Clear Cookies and Site Data**

1. Select **"Cookies and Site Data"** from the options available.
2. Navigate to **"Manage On-Device Site Data"** or a similar section where you can manage stored data.
3. Review the list of saved sites and locate any data associated with DoubleTick.\ <br>

   <figure><img src="https://2303112206-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F53n17VnOICC1LtDqlENV%2Fuploads%2F6PZVjy4lSlZNnjvjYm8a%2FUntitleddesign24-ezgif.com-crop.gif?alt=media&#x26;token=2da0d95b-b535-4d9e-b444-dea662e1e7e8" alt=""><figcaption></figcaption></figure>

#### **Step 3: Delete Data and Clear Cache**

1. Delete all listed sites related to DoubleTick by selecting them and clicking on the **Delete** or **Clear** option.
2. Clear the browser or app cache completely to remove any residual data.

<figure><img src="https://2303112206-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F53n17VnOICC1LtDqlENV%2Fuploads%2Fwx1vwClP55WFdxN53VzN%2FUntitleddesign25-ezgif.com-crop.gif?alt=media&#x26;token=5b2d3eb3-373d-4649-8764-4b20bf7a4a60" alt=""><figcaption></figcaption></figure>
