# How To Logout From DoubleTick

#### **Steps to Log Out**

1. **Access the Right Panel**
   * Open the DoubleTick application or web interface.
   * Locate the navigation panel on the **right side** of the screen.<br>
2. **Scroll Down**
   * Scroll down the panel to view more options.<br>
3. **Click "Log Out"**

   * Find the **"Log Out"** button or option at the bottom of the panel.
   * Click on it to sign out of your account.<br>

   <figure><img src="/files/JVbVLQ9yXRLVAfzPcda2" alt=""><figcaption></figcaption></figure>

#### &#x20;                                                                  <mark style="color:red;">**What If You Encounter Issues?**</mark>

#### &#x20;                                                            &#x20;

**Common Problems**

* The screen keeps loading indefinitely.
* You receive an "Oops" error when trying to log out.\ <br>

  <figure><img src="/files/yQpRNCRF3qLOGToCEFni" alt=""><figcaption></figcaption></figure>

#### **Step 1: Access Site Information**

1. Click on the tune icon " <img src="/files/E1XsZzEA1EDtvA3PXksI" alt="" data-size="line"> " before the url bar of your browser or the **"View Site Information"** option in your browser or app settings.
2. A dropdown menu or pop-up should appear, displaying site-specific settings<br>

<figure><img src="/files/KUuvVtzaKGUvTJK71QAO" alt=""><figcaption></figcaption></figure>

**Step 2: Clear Cookies and Site Data**

1. Select **"Cookies and Site Data"** from the options available.
2. Navigate to **"Manage On-Device Site Data"** or a similar section where you can manage stored data.
3. Review the list of saved sites and locate any data associated with DoubleTick.\ <br>

   <figure><img src="/files/IlXI4fvELTqSW5pceddt" alt=""><figcaption></figcaption></figure>

#### **Step 3: Delete Data and Clear Cache**

1. Delete all listed sites related to DoubleTick by selecting them and clicking on the **Delete** or **Clear** option.
2. Clear the browser or app cache completely to remove any residual data.

<figure><img src="/files/Bo4FlqDxP12f3DumspIZ" alt=""><figcaption></figcaption></figure>


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