> For the complete documentation index, see [llms.txt](https://learn.doubletick.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://learn.doubletick.io/troubleshoot-errors/troubleshoot-common-whatsapp-api-errors/how-to-logout-from-doubletick.md).
# How To Logout From DoubleTick
Logging out of DoubleTick is a straightforward process. Follow the steps below to sign out of your account:
#### **Steps to Log Out**
1. **Access the Right Panel**
* Open the DoubleTick application or web interface.
* Locate the navigation panel on the **right side** of the screen.
2. **Scroll Down**
* Scroll down the panel to view more options.
3. **Click "Log Out"**
* Find the **"Log Out"** button or option at the bottom of the panel.
* Click on it to sign out of your account.
#### **What If You Encounter Issues?**
####
**Common Problems**
* The screen keeps loading indefinitely.
* You receive an "Oops" error when trying to log out.\
#### **Step 1: Access Site Information**
1. Click on the tune icon " " before the url bar of your browser or the **"View Site Information"** option in your browser or app settings.
2. A dropdown menu or pop-up should appear, displaying site-specific settings
**Step 2: Clear Cookies and Site Data**
1. Select **"Cookies and Site Data"** from the options available.
2. Navigate to **"Manage On-Device Site Data"** or a similar section where you can manage stored data.
3. Review the list of saved sites and locate any data associated with DoubleTick.\
#### **Step 3: Delete Data and Clear Cache**
1. Delete all listed sites related to DoubleTick by selecting them and clicking on the **Delete** or **Clear** option.
2. Clear the browser or app cache completely to remove any residual data.
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://learn.doubletick.io/troubleshoot-errors/troubleshoot-common-whatsapp-api-errors/how-to-logout-from-doubletick.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
" before the url bar of your browser or the **"View Site Information"** option in your browser or app settings.
2. A dropdown menu or pop-up should appear, displaying site-specific settings
