Automatically Track and Log Every New WhatsApp Group the Moment It Is Created
Your team creates a new WhatsApp group for a batch of customers — a product launch group, a support community, an onboarding cohort. The group is live. People start getting added. Conversations begin. But nowhere in your CRM or internal system is there any record that this group was created, when it was created, or what it is called.
Three months later, when you want to analyse how many groups were created for a particular campaign, or audit group activity for a compliance review, you have no clean data to work with. Groups were created ad hoc, named inconsistently, and tracked nowhere.
The WhatsApp Group Created Webhook solves this from the very start. The moment a new WhatsApp group is successfully created through DoubleTick, this webhook fires and sends the group's details to your connected system instantly — giving you a complete, automatic record of every group from the moment it comes into existence.
In DoubleTick, businesses can create WhatsApp groups programmatically — for customer communities, support cohorts, internal teams, or campaign audiences. The WhatsApp Group Created webhook fires the moment a new group is successfully created and stored in the system.
Think of it like a registration desk at an event. The moment a new group is opened, it gets registered — its name, its ID, its invite link, and the exact time it was created are all captured and sent to your system automatically.
This webhook activates when:
A new WhatsApp group is successfully created via DoubleTick
Log in to your DoubleTick account
Go to Settings
Click on Webhooks
Click New Webhook
Give it a clear name — for example: WhatsApp Group Creation Log
You need a destination URL — this is where DoubleTick will send the group data the moment a new group is created.
You can connect it to:
A CRM like Zoho, HubSpot, or Salesforce
An automation tool like Zapier or Pabbly
A spreadsheet like Google Sheets
Your own backend or internal dashboard
For testing purposes, you can use DoubleTick's Bot Studio to capture and preview the data first:
Open a new tab and go to Bot Studio
Click Create New Bot
Set the trigger to On Webhook
Copy the webhook URL that appears
Go back to the Webhooks page
Paste the webhook URL
Select your API Number (your WABA/WhatsApp Business number)
Click Continue
Select WhatsApp Group Created from the event list
Click Create Webhook
Your webhook is now live and logging every new group the moment it is created.
Create a new WhatsApp group through DoubleTick
Go to Bot Studio → Capture Response → View Response Data
You will see all the group details captured at the exact moment the group was created.
When this webhook fires, it sends the following information to your system:
Group ID
The custom ID assigned to this group when it was created
Group Name
The name or subject of the WhatsApp group
Invite Link
The WhatsApp invite link for this group
Group Created At
The exact date and time the group was created
The WhatsApp Group Created Webhook turns what was previously an invisible, manually tracked event into an automatic, instantaneous data point your systems can act on. The moment a group is created, its details travel to wherever your business needs them — without anyone having to log, copy, or update anything manually. For businesses that run group-based operations at scale, this webhook is the foundation of clean, reliable group management.
Set it up once, and every group your business creates is automatically registered from the very first moment.
Last updated
{
"groupId": "support_group_001",
"groupName": "New Support – Jan 2026",
"inviteLink": "https://chat.whatsapp.com/SAMPLE_GROUP_INVITE",
"groupCreatedAt": "2026-02-10T08:21:35.120Z"
}