# How to use WhatsApp Group Created Webhook

Your team creates a new WhatsApp group for a batch of customers — a product launch group, a support community, an onboarding cohort. The group is live. People start getting added. Conversations begin. But nowhere in your CRM or internal system is there any record that this group was created, when it was created, or what it is called.

Three months later, when you want to analyse how many groups were created for a particular campaign, or audit group activity for a compliance review, you have no clean data to work with. Groups were created ad hoc, named inconsistently, and tracked nowhere.

The **WhatsApp Group Created Webhook** solves this from the very start. The moment a new WhatsApp group is successfully created through DoubleTick, this webhook fires and sends the group's details to your connected system instantly — giving you a complete, automatic record of every group from the moment it comes into existence.

***

#### <mark style="color:$primary;">**What Is the WhatsApp Group Created Webhook?**</mark>

In DoubleTick, businesses can create WhatsApp groups programmatically — for customer communities, support cohorts, internal teams, or campaign audiences. The **WhatsApp Group Created** webhook fires the moment a new group is successfully created and stored in the system.

Think of it like a registration desk at an event. The moment a new group is opened, it gets registered — its name, its ID, its invite link, and the exact time it was created are all captured and sent to your system automatically.

***

#### <mark style="color:$primary;">**When Does This Webhook Trigger?**</mark>

This webhook activates when:

* A new WhatsApp group is successfully created via DoubleTick

***

#### <mark style="color:$primary;">**Step-by-Step Setup Guide**</mark>

***

#### <mark style="color:$primary;">**Step 1: Open Webhooks in DoubleTick**</mark>

1. Log in to your DoubleTick account
2. Go to **Settings**
3. Click on **Webhooks**

#### <mark style="color:$primary;">**Step 2: Create a New Webhook**</mark>

1. Click **New Webhook**
2. Give it a clear name — for example: `WhatsApp Group Creation Log`

#### <mark style="color:$primary;">**Step 3: Get Your Webhook URL**</mark>

You need a destination URL — this is where DoubleTick will send the group data the moment a new group is created.

You can connect it to:

* A **CRM** like Zoho, HubSpot, or Salesforce
* An **automation tool** like Zapier or Pabbly
* A **spreadsheet** like Google Sheets
* Your own **backend or internal dashboard**

**For testing purposes**, you can use DoubleTick's **Bot Studio** to capture and preview the data first:

1. Open a new tab and go to **Bot Studio**
2. Click **Create New Bot**
3. Set the trigger to **On Webhook**
4. **Copy the webhook URL** that appears

#### <mark style="color:$primary;">**Step 4: Fill in Webhook Details**</mark>

1. Go back to the **Webhooks** page
2. Paste the webhook URL
3. Select your **API Number** (your WABA/WhatsApp Business number)
4. Click **Continue**

#### <mark style="color:$primary;">**Step 5: Choose the Event**</mark>

1. Select **WhatsApp Group Created** from the event list
2. Click **Create Webhook**

Your webhook is now live and logging every new group the moment it is created.

***

### <mark style="color:$primary;">**How to Test It**</mark>

1. Create a new WhatsApp group through DoubleTick
2. Go to **Bot Studio → Capture Response → View Response Data**

You will see all the group details captured at the exact moment the group was created.

***

### <mark style="color:$primary;">**What Data Do You Receive?**</mark>

When this webhook fires, it sends the following information to your system:

| Field            | What It Tells You                                        |
| ---------------- | -------------------------------------------------------- |
| Group ID         | The custom ID assigned to this group when it was created |
| Group Name       | The name or subject of the WhatsApp group                |
| Invite Link      | The WhatsApp invite link for this group                  |
| Group Created At | The exact date and time the group was created            |

***

#### <mark style="color:$primary;">**Sample payload**</mark>

```json
{
    "groupId": "support_group_001",
    "groupName": "New Support – Jan 2026",
    "inviteLink": "https://chat.whatsapp.com/SAMPLE_GROUP_INVITE",
    "groupCreatedAt": "2026-02-10T08:21:35.120Z"
}
```

***

#### <mark style="color:$primary;">**Summary**</mark>

The WhatsApp Group Created Webhook turns what was previously an invisible, manually tracked event into an automatic, instantaneous data point your systems can act on. The moment a group is created, its details travel to wherever your business needs them — without anyone having to log, copy, or update anything manually. For businesses that run group-based operations at scale, this webhook is the foundation of clean, reliable group management.

Set it up once, and every group your business creates is automatically registered from the very first moment.