How to create a WhatsApp group
Create and configure a WhatsApp Group from the DoubleTick inbox.
The WhatsApp Groups feature on DoubleTick allows you to create and manage WhatsApp groups directly from your DoubleTick panel using your onboarded API numbers. This guide explains, step by step, how to create a new WhatsApp group.
Step 1: Log in to Your DoubleTick Account
Open the DoubleTick login page.
Enter your registered login number.
Verify using the OTP sent to your number.
After successful login, you will automatically land on the Chats section.
Step 2: Start Creating a New Group
On the Chats page, locate the green New button.
Click on New.
You will see two options:
New Chat
New Group
Click on New Group.
Step 3: Enter Group Details
You will now be asked to fill in the following details:
Group Name (Mandatory)
Group Description (Optional)
API Number
Under the API Number field, you will see a dropdown list of all API numbers onboarded on your account.
Select the API number from which you want to create the group.
Step 4: Create the Group
After entering all required details, click on the green Create Group button.
The group will be created successfully.
You will be redirected to the newly created group screen.
Creating a Group from the DoubleTick Android/iOS App
You can also create a WhatsApp group directly from the DoubleTick mobile app (Android and iOS).
Log in to the DoubleTick app.
Click on the compose icon.
Click on New Group.
Enter the following details:
Group Name
Group Description (optional)
API Number
Once you've entered all the required details, click the Create Group button.
What Happens Next?
Once the group is created:
It becomes active immediately.
You can start inviting members using the invite link available inside the group.
You have now successfully created a WhatsApp group on DoubleTick.
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