How to Create a WhatsApp Group on DoubleTick

The WhatsApp Groups feature on DoubleTick allows you to create and manage WhatsApp groups directly from your DoubleTick panel using your onboarded API numbers. This guide explains, step by step, how to create a new WhatsApp group.

Step 1: Log in to Your DoubleTick Account

  1. Open the DoubleTick login page.

  2. Enter your registered login number.

  3. Verify using the OTP sent to your number.

  4. After successful login, you will automatically land on the Chats section.


Step 2: Start Creating a New Group

  1. On the Chats page, locate the green New button.

  2. Click on New.

  3. You will see two options:

    • New Chat

    • New Group

  4. Click on New Group.


Step 3: Enter Group Details

You will now be asked to fill in the following details:

  • Group Name (Mandatory)

  • Group Description (Optional)

  • API Number

Under the API Number field, you will see a dropdown list of all API numbers onboarded on your account.

Select the API number from which you want to create the group.


Step 4: Create the Group

  1. After entering all required details, click on the green Create Group button.

  2. The group will be created successfully.

  3. You will be redirected to the newly created group screen.


What Happens Next?

Once the group is created:

  • It becomes active immediately.

  • You can start inviting members using the invite link available inside the group.

You have now successfully created a WhatsApp group on DoubleTick.

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