How to Create Message Templates
Learn how to create message templates on DoubleTick. Know how to define headers, bodies, footers, and buttons for personalized customer interactions.
Last updated
Learn how to create message templates on DoubleTick. Know how to define headers, bodies, footers, and buttons for personalized customer interactions.
Last updated
Templates are made up of four primary components which you define when you create a template: header, body, footer, and buttons. The components you choose for each of your templates should be based on
Select "Basic Info," then input the template name, language, and select category. If you have multiple channels, choose the WABA number for which you want to create the template.
After entering the details, click on the "Next" button to proceed.
In the content section of the template, you can input the specific details or message text that will be sent to users. This includes the header (optional), body (mandatory), which constitutes your main message, and the footer (optional) for additional information or closing remarks.
Enter the details of the content, Once completed, click on "Next" to continue.
To add a button in the button section, select "Add a Button," choose the button type
Enter the Button details, and then click on "Next" to proceed
Enter Variable smaple data
After entering all the variabe details, proceed by clicking on the "Submit Template" button.
Navigate to the left panel, select "Templates," and then click on the "New Template" button.
