How to Create Message Templates

Learn how to create message templates on DoubleTick. Know how to define headers, bodies, footers, and buttons for personalized customer interactions.

Checkout the video on creating and managing Templates👇

How to Create Templates?

To perform this action via API, please visit this link

Templates are made up of four primary components which you define when you create a template: header, body, footer, and buttons. The components you choose for each of your templates should be based on

Navigate to the left panel, select "Templates," and then click on the "New Template" button.

Select "Basic Info," then input the template name, language, and select category. If you have multiple channels, choose the WABA number for which you want to create the template.
After entering the details, click on the "Next" button to proceed.

In the content section of the template, you can input the specific details or message text that will be sent to users. This includes the header (optional), body (mandatory), which constitutes your main message, and the footer (optional) for additional information or closing remarks.
Enter the details of the content, Once completed, click on "Next" to continue.