How to Send and Schedule Broadcast Messages

Learn how to send and schedule broadcast messages on DoubleTick. Create or select a target recipient list and set future send times for effective communication.


Checkout the video on How to send broadcasts or Schedule a broadcast for future date? 👇


Send Broadcast Message

To send a broadcast message, follow these steps:

  • From the left panel, navigate to "Broadcast List."

  • Select the list you want to send the broadcast message to. (Alternatively, you can create a new list and import customers into it)

  • Once you click on the "Send Template" button, a pop-up "Template" box will appear.

  • "Add Variables to Template" pop-up window will appear, allowing you to input or map the variables within the template.

  • Once you've completed this step, click the "Next" button to continue

  • After configuring the template and variables, a "Send Template" pop-up will appear

  • This pop-up will display the total count of contacts the template will be sent to

  • This action will initiate the distribution of the template to the specified contacts

  • Broadcast Message sent to customer successfully !


Schedule Broadcast Message

  • A "Send Message" pop-up will appear. In this pop-up, click on the "Select Date and Time" button. This will allow you to choose the specific date and time for sending the broadcast message.

  • A pop-up calendar will appear. You can use this calendar to choose the broadcast date by clicking on the desired date.

  • Next, select broadcast Time and click on OK

Here we have schedule a broadcast for 21st March 2024 at 1:30 PM 👇

  • Broadcast successfully schedule for 21 March, 2024 at 1:30 PM

  • Broadcast Status: Enqueued

  • Broadcast List Name: Feature Update


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