How to Send Interactive List Messages

Learn how to send interactive list messages on DoubleTick. Add headers, body, footers, and up to 10 buttons or sections to enhance customer engagement.

This powerful component empowers you to craft highly customizable messages tailored to your customers' needs, facilitating seamless interactions and enhancing engagement.

With the Send Interactive List Message Action, you have full control over the content of your messages. You're not limited to simple text; instead, you can add a Header, Body, and Footer to your messages, allowing you to provide comprehensive information in a structured and visually appealing format.

Interactive List Button: The centerpiece of this feature is the Interactive List Button, which adds an interactive element to your messages.

Multiple Ways to Use the List Button:

• Add 10 Individual Buttons: You have the option to include up to 10 buttons within a single message. This versatility allows you to provide customers with a range of choices and actions to select from, catering to various preferences and needs.

• Organize Content into 10 Sections: Alternatively, you can structure your message into sections, each containing multiple items. However, it's important to note that while each section can accommodate multiple items, the overall message can only contain a maximum of 10 items. Therefore, if you opt to have 10 sections, each section can have only one item, ensuring clarity and avoiding overwhelming the recipient with too much information.

Example Use Cases:

• E-commerce: Offer customers a selection of products or categories to explore directly from the message, making it easier for them to browse and shop.

• Customer Support: Provide a list of frequently asked questions or troubleshooting options, allowing customers to find solutions to their queries quickly.

• Event Management: Allow attendees to RSVP, view event details, or select their preferred sessions or activities directly from the message.

Drive Engagement, Inspire Action:

The Send Interactive List Message Action revolutionizes customer communication, allowing you to deliver personalized, interactive experiences that resonate with your audience.

By offering choice and interactivity within your messages, you can foster engagement, drive action, and ultimately, strengthen your connections with customers.