Create Order Bot
Learn how to create an Order Bot on DoubleTick. Automate order processing with configured keywords, catalogues, and cart management.
The order booking bot will solely operate for individuals who are users of the Quicksell application
Working of Order Bot
The order booking bot operates based on configured keywords. For example, if the Bot trigger keyword is set to "SHOP," once a user enters "SHOP," the order booking bot will be activated with the predefined message.
![](https://learn.doubletick.io/~gitbook/image?url=https%3A%2F%2F2303112206-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F53n17VnOICC1LtDqlENV%252Fuploads%252FfoxyqkiKqO4wOwxxkLRo%252FSHOP.gif%3Falt%3Dmedia%26token%3D0d76e255-6840-4d68-8d48-3f68cfb0857c&width=768&dpr=4&quality=100&sign=b1100ca9&sv=1)
To select a catalogue, users need to input the catalogue number
For instance, if there are two catalogues available, "Shoes" and "Food," users should reply with "1" for shoes and "2" for food
Catalogue details will be displayed. Click 'View Photos' button to proceed; shoes catalogue will be shared
![](https://learn.doubletick.io/~gitbook/image?url=https%3A%2F%2F2303112206-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F53n17VnOICC1LtDqlENV%252Fuploads%252Fb2khuHmv5Cz1QHnHDZTU%252FSHOP%25201.gif%3Falt%3Dmedia%26token%3D4518459f-b534-47a4-afe1-088ca50da09c&width=768&dpr=4&quality=100&sign=cdb6c52e&sv=1)
To order any item from the catalog, simply select and forward the image in the chat again. The product will then be auto added to your cart.
You will now receive a message containing cart details, including the items in your cart, along with a "View Cart/Finalize Order" button
![](https://learn.doubletick.io/~gitbook/image?url=https%3A%2F%2F2303112206-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F53n17VnOICC1LtDqlENV%252Fuploads%252FODMlE14LDLBxUN5viGx2%252FSHOP%25201%2520%283%29.gif%3Falt%3Dmedia%26token%3D0b88612b-97cd-4d67-9a0e-44876f24b9d2&width=768&dpr=4&quality=100&sign=9ab1479e&sv=1)
Click on the button, and you will be redirected to the checkout page. Here, you can edit your cart contents and then enter your name and email to confirm the order
![](https://learn.doubletick.io/~gitbook/image?url=https%3A%2F%2F2303112206-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F53n17VnOICC1LtDqlENV%252Fuploads%252FFhmPl4rwmsYMdDPGaL3L%252FSHOP%25201%2520%285%29.gif%3Falt%3Dmedia%26token%3D0ef926aa-0c02-4f87-8bf2-56201f057696&width=768&dpr=4&quality=100&sign=c5413ff4&sv=1)
Configure Order Bot
Navigate to the Bot Studio in the left panel
Under the default bot, locate and select the Order Bot
Once on the "Manage your Order Booking Bot" page, click on the edit icon
![](https://learn.doubletick.io/~gitbook/image?url=https%3A%2F%2F2303112206-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F53n17VnOICC1LtDqlENV%252Fuploads%252F3zAtfvrQdxnTU2FIMPdn%252Forder%2520bot%2520.gif%3Falt%3Dmedia%26token%3Df0ab5f94-5b39-421a-97f1-42d5dfd96d61&width=768&dpr=4&quality=100&sign=1b3d1988&sv=1)
You can customize the keywords that activate your order booking bot. Initially, two default keywords are set:
"SHOP"
"Order"
To add more keywords, simply click on the "Create New Keyword" button. Enter your desired keyword and save it. You can add as many keywords as you like
Click on the "Set Template Message" button.
Begin by entering or editing the catalogue intro text.
Next, click on "Add Catalogue" to select the catalogues from the displayed pop-up.
After choosing the catalogues, click on the "Add Catalogue" button.
Proceed by entering the footer text, and finally, click on "Save."
![](https://learn.doubletick.io/~gitbook/image?url=https%3A%2F%2F2303112206-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-x-prod.appspot.com%2Fo%2Fspaces%252F53n17VnOICC1LtDqlENV%252Fuploads%252FjBkC2ybLCH5BIEyjoRDP%252Forder%2520bot%2520%2520%281%29.gif%3Falt%3Dmedia%26token%3D2513de7a-0c98-45b3-bb5c-b96cc114d20a&width=768&dpr=4&quality=100&sign=4e2e399a&sv=1)
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