# How to Send Dynamic content in a Single template  with DoubleTick

**Step 1: Create a New Template**

1. Navigate to the Templates section.
2. Click on New Template and select the appropriate utility category.
3. Fill in all the required fields to define your template.

<figure><img src="/files/df82PJzi6ZXNs5Lruqdp" alt=""><figcaption></figcaption></figure>

**Step 2: Add Variables to Your Content**

1\) In the content section, create dynamic variables to personalise your message. For example: {{Text}}, {{Text2}}, and so on.

2\) These placeholders will later be replaced with actual text when sending the template.

<figure><img src="/files/ZW6Wc0ZWxmS37RuZI5KA" alt=""><figcaption></figcaption></figure>

**Step 3: Submit for Approval**

**1)** Once your template is ready, submit it for approval. The approval process ensures the template complies with the platform's standards and guidelines.

<figure><img src="/files/33RjxQS2v5HjLH1Tz8Hb" alt=""><figcaption></figcaption></figure>

**Step 4: Add Actual Text for Variables After your template is approved:**

1. While sending the template, replace the variables with the actual text you want to send. oFor multiple variables, use a line break (\n) to separate them.
2. Click Send to deliver the customized message

<figure><img src="/files/WEKA9VG3LNAeGHUhMmGR" alt=""><figcaption></figcaption></figure>

**Step 5: View by the End User** \
\
The recipient will see the actual text content with proper formatting and line breaks, making the message clear and personalized\ <br>

<figure><img src="/files/ssTuJSSQvh13yOuLwWlo" alt=""><figcaption></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
