How to Use Organization Roles Feature
Learn to manage organization roles on DoubleTick. Use predefined roles or create custom ones to control access to features like analytics, billing, and more.
Last updated
Learn to manage organization roles on DoubleTick. Use predefined roles or create custom ones to control access to features like analytics, billing, and more.
Last updated
The Owner role grants access to all features within DoubleTick.
The Team Lead role provides the capability to invite and remove team members, as well as the ability to view all conversations within DoubleTick.
The Team Role allows access to view all chats within a specific team.
The Team Member role is limited to the ability to view only the chats that are assigned to them either by the owner or the team lead.
The Custom Create Role feature enables you to assign specific rights for organization features, such as
Analytics
Api Management
Billing Management
Channel Management
Conversation Management
Customer Management
Integration Management
Role Management
Team Members Management
WABA Management
Wallet Management
Webhooks Management
New Developer organization custom role created successfully !
To create custom organization roles, Click on the Create role button.
Choose the options you wish to include in your custom roles and click on Create new role button
Enter the role name and, if required, a description, then click the SAVE button to confirm.
