# Send Template Messages
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## Send Template: Closed Chat Window
***To perform this action via API, please visit*** [***this link***](https://doubletick.readme.io/reference/outgoing-messages-whatsapp-template)
Here's the process for sending a template to closed chat window:
* In the chat window, Click on **Send Template** button
* Choose the template you want to share with the customer
* Click on the arrow button & select **Send now**
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## Send Template: Open Chat Window
Here's the process for sending a template in an open chat window:
* In the chat window, click on the attachment icon
* From the popup menu, select the template icon
* Choose the desired template from the Template dialog box
* Proceed by clicking the green arrow button
* Optionally, add any template variables if needed
* Finally, click "**Send Now**" to send the template to the recipient
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* Choose the template you want to share with the customer
* Click on the arrow button 
& select **Send now** 
* From the popup menu, select the template icon
* Optionally, add any template variables if needed
* Finally, click "**Send Now**" to send the template to the recipient 
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