# Create and Use Quick Replies

## Checkout our video on How to create and use Quick Replies ? 👇

{% embed url="<https://youtu.be/TFvDegEiXUs>" %}

## How to create a Quick Reply in DoubleTick?

To create a quick reply:

* On the left-hand panel and select "**Settings**."
* Within the settings, navigate to "**Quick Reply**" to access the quick reply page

<div align="left"><figure><img src="/files/qgZ4UM06fUtBVELSIr6i" alt="" width="563"><figcaption></figcaption></figure></div>

* Click on "<mark style="color:green;">**Add quick reply**</mark>" button <img src="/files/FFYnCK2BNQbNjWydJViN" alt="" data-size="line">

To add a quick reply, you need to specify two things:

1. **Shortcut**: A word or phrase that will quickly retrieve this reply.
2. **Actual reply message**: The content of the reply that will be sent when the shortcut is used.

<div align="left"><figure><img src="/files/kfl7f1ZYMDMUmM8QeqD7" alt="" width="563"><figcaption></figcaption></figure></div>

* Enter both the shortcut and the actual reply message, then click on the "<mark style="color:green;">**Save**</mark>" button to store the quick reply.
* The quick reply has been successfully added 👇

<div align="left"><figure><img src="/files/6oSUJSpVd4jR06U9EuB2" alt="" width="563"><figcaption></figcaption></figure></div>

\
To add more quick replies, simply repeat the process outlined : specify the shortcut and the corresponding reply message, then save the new quick reply.&#x20;

<div align="left"><figure><img src="/files/7F7G3pNuAQh115E3ssQG" alt="" width="563"><figcaption></figcaption></figure></div>

***

## How to use Quick Reply?

<figure><img src="/files/ojxmW6H77ZcsMAzJlJPf" alt=""><figcaption></figcaption></figure>

To use a quick reply:

* Open a chat
* Tap "Message," then type "/
* This will display all your quick replies

<div align="left"><figure><img src="/files/ZmqYm5GykYSXC4D5ms0Z" alt="" width="375"><figcaption></figcaption></figure></div>

* Select the desired quick reply. The message will appear in the text input field, ready to be sent

<div align="left"><figure><img src="/files/br8zMOieokiLVEZ0kcoQ" alt="" width="375"><figcaption></figcaption></figure></div>

To search for a specific quick reply among multiple ones, type "**/**" followed by the shortcut word, for example, "**/Hi**". This will help you quickly find and use the desired quick reply.

*<mark style="color:green;">**Note: Before sending a quick reply, you can edit the message to customize it according to your specific requirements. Quick replies do not support media attachments. They are limited to text-only responses for quick and efficient communication.**</mark>*

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