# Steps to Request a Missing Invoice **🧾 How to Request a Missing Invoice** If you haven’t received your monthly invoice or need a copy for any past billing cycle, here’s how you can request it. 1. Send an email to **** 2. Email must be sent from your **registered email ID** 3. Mention: * Your **DoubleTick API Number** * Month(s) or transaction(s) for which the invoice is missing 📨 **Email Format (Sample)**: To: **** **Subject: Request for Missing Invoice – \[Month/Transaction ID]** Dear Team, I am writing to request a copy of the missing invoice(s) for our DoubleTick account. Company Name: \[Your Company Name] DoubleTick API Number: \[Your API Number] Invoice Period: \[e.g., July 2025] Transaction ID (if available): \[Optional] Please share the invoice(s) on this email at your earliest convenience. Best regards, \[Your Name] **📝 Notes:** * For faster service, always use your **registered email ID**. * You can request invoices for **any past month** provided the transaction was completed. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://learn.doubletick.io/settings/how-to-manage-billing-and-invoices/steps-to-request-a-missing-invoice.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.