Benefits of Co-Existence with DoubleTick

🌐 1. Unified Customer Experience

Customers only need one WhatsApp number, reducing confusion. All messages, whether automated or manual, go through the same number, creating a professional and seamless experience.

📞 2. Voice & Video Calls

Agents can make calls and video consultations directly via WhatsApp Business App, ideal for sales, education, or service-oriented businesses.

⚙️ 3. Automation & Campaigns

DoubleTick enables:

  • Bulk campaigns

  • Workflow automation

  • Template management

All while agents continue personal chats via their phones.

👥 4. Multi-Agent Deployment

Assign numbers to teams (sales, support, marketing). Managers can monitor conversations via DoubleTick while agents respond in real-time.

🧩 5. Simplified Communication

No need for multiple numbers. Marketing, support, and personal conversations are unified.

🔒 6. Secure & Meta-Compliant

The onboarding process uses Meta’s Embedded Signup, ensuring full compliance and data security.

🚀 7. Productivity Boost & Higher Conversions

Agents can:

  • Run campaigns

  • Share statuses

  • Take calls or video pitches

All leading to faster conversions and improved customer satisfaction.

Last updated