Single Sign-On (SSO) in DoubleTick
We’re excited to introduce Single Sign-On (SSO) — a brand-new add-on feature available only with the Enterprise Plan in DoubleTick. With SSO, you can simplify user logins, improve security, and streamline team onboarding.
🔑 What is SSO?
Single Sign-On (SSO) lets your team members log in to DoubleTick using your organization’s identity provider (like Microsoft Azure AD, Google Workspace, or any other supported provider) instead of creating and remembering separate DoubleTick credentials.
This ensures a secure, smooth, and consistent login experience for all users in your organization.
🌟 Benefits of Using SSO in DoubleTick
Simplified Access – Team members log in with their existing work accounts.
Enhanced Security – Authentication is handled by your trusted provider.
Seamless Onboarding – Add new members quickly with their official email IDs.
Enterprise Ready – Perfect for large organizations managing multiple users.
⚙️ How to Enable SSO in DoubleTick
Login as Admin
Sign in to DoubleTick with your mobile number.
Select the organization that is on the Enterprise Plan.
Go to SSO Settings
Navigate to Settings → Configure Single Sign-On (scroll to the bottom of the settings page).
Choose Authentication Method
DoubleTick supports both SAML and OIDC protocols.
Depending on your provider (Microsoft, Google, or others), you’ll need to provide:
For SAML: Entity ID, SSO URL, and Certificate
For OIDC: Client ID, Client Secret, and SSO URL
Enter your organization’s email domain (e.g., @yourcompany.com).
Upload Credentials & Enable SSO
Upload the required certificate or client details.
Click Update Details to enable SSO.
Invite Team Members
Go to the Team section.
Add members using their official email IDs (mandatory for SSO).
Once added, members will log in using the Login with SSO option.
Login Using SSO
After SSO is enabled, team members can select Login with SSO on the login screen.
They’ll be redirected to your organization’s identity provider (e.g., Microsoft login page).
Once authenticated, they’ll be redirected back to your DoubleTick organization.
🎯 Example Use Case
If you have created a large team in DoubleTick, instead of asking everyone to manage new credentials, you can enable SSO. This way, they can log in directly with their company’s email and password, just like they do for other apps in your organization.
📌 Important Notes
SSO is only available on the Enterprise Plan.
It is an add-on feature and comes with an additional charge.
Admins must configure SSO before inviting team members.
Email ID is mandatory for SSO login.
✅ With SSO, you ensure your team has secure, faster, and easier access to DoubleTick, while your organization maintains tighter control over authentication.
Last updated