How to Log Out a Team Member Using DoubleTick’s Logout API

DoubleTick allows admins to remotely log out a team member from their DoubleTick account using a simple API call. This guide explains how to perform this action using the interactive API documentation at:

https://docs.doubletick.io/reference/logout-team-member

This guide does not require any local API setup or Postman — everything is done directly in the browser from the documentation page.

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1. Open the Logout API Page

Navigate to:

👉 https://docs.doubletick.io/reference/logout-team-member

This page shows the Logout a Team Member endpoint along with example requests, response codes, and a built-in “Try It” feature.

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2. Retrieve Your DoubleTick API Key

To execute the request, you will need your DoubleTick Public API Key.

Follow these steps:

1. Log in to your DoubleTick account

2. Go to Settings

3. Look for Developer Documentation (inside the Settings menu)

4. Copy the API Key

Note: This API key authorizes your request. Do not share this key publicly.

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3. Paste Your API Key in the Documentation Header

Return to the API page:

👉 https://docs.doubletick.io/reference/logout-team-member

On the right-hand panel under Credentials, you will find a header field.

Paste the copied API key into this field.

Example format (auto-populates in headers):

x-public-key: your_api_key_here

This ensures that the request is authenticated.

4. Enter the Team Member’s Phone Number

In the request body section, you will see:

{
  "userPhoneNumber": "string"
}

Replace "string" with the login phone number of the team member you want to log out.

Example:

{
  "userPhoneNumber": "+9193XXXXXXXX"
}

Important:

• Always include the country code (e.g., +91 for India)

5. Use the "Try It" Button to Execute the Request

On the right-hand panel, you will see the full cURL request auto-generated along with a green “Try It” button.

Click Try It.

This will send the request in real time and show the response below.

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6. Understanding the Response Codes

After submitting, review the status code returned:

Status Code	Meaning
200 / 201	Success — Team member has been logged out
400	Incorrect payload (e.g., invalid JSON or formatting)
401	Unauthorized request (wrong or missing API key)
422	The phone number provided is not a team member

Example Outcomes

✔ Success

Team member is logged out automatically.

⚠ 400 – Incorrect Payload

Check formatting or missing fields.

❌ 401 – Unauthorized

Verify the API key entered in Credentials.

🚫 422 – Not a Team Member

Verify the login number exists in your DoubleTick team.

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7. What Happens After Logout?

Once executed successfully:

• The selected team member’s active DoubleTick session ends

• They will be required to re-login to continue using DoubleTick

This is especially useful for:

✔ Security/account access management ✔ Removing old/ex-staff logins ✔ Managing shared devices ✔ Temporary lockouts

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Summary

Using the Logout API, DoubleTick admins can remotely log out any team member directly through the documentation interface — without coding, Postman, or tools.

All you need is:

✔ API Key (from DoubleTick Settings → Developer Documentation) ✔ Login phone number of the team member (with country code) ✔ The “Try It” button on the docs page