How to Build Automation Journeys Using WhatsApp Links and QR Codes in DoubleTick

Real-Life Example: Exhibition Stall Lead Automation

Imagine you are participating in an exhibition for your products.

You want visitors to:

• Scan a QR code

• Message you instantly

• Receive an offer automatically

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Place a QR Code at Your Stall

You generate a QR code with this welcome message:

“Hi, I scanned your QR code at the exhibition. I want my 5% discount.”

You display the QR with an offer banner:

“Scan and get 5% off on your first order.”

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Customer Action

A visitor sees the QR code and:

1. Scans it

2. WhatsApp opens instantly

3. Message is already typed

4. Customer presses Send

Now you have captured the lead.

Even if they don’t purchase immediately, their contact is saved in your funnel.

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Create Automation Using This Message

Now you can build an automation journey in DoubleTick.

Step 1: Copy the Pre-filled Message

Example:

“Hi, I scanned your QR code at the exhibition. I want my 5% discount.”

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Step 2: Open Bot Studio

Go to:

DoubleTick Dashboard → Bot Studio

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Step 3: Set Trigger as On Message

1. Select Trigger Type: On Message

2. Paste the welcome message in the trigger field

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Step 4: Build the Journey

Now you can automate actions like:

• Send product catalog instantly

• Share discount coupon

• Assign lead to sales team

• Start follow-up reminders

Example:

“If customer sends this message → send them catalog + coupon code automatically.”

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Outcome of This Automation

This strategy helps you achieve:

• Instant lead generation at events

• Automated engagement without manual effort

• Better conversions through structured follow-ups

• A complete WhatsApp sales funnel entry point

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WhatsApp Links and QR Codes are not just shortcuts.

They are powerful lead entry points that can trigger full automation journeys in DoubleTick.

With one welcome message, you can:

• Capture leads

• Start conversations

• Deliver offers instantly

• Increase conversions