# How to Build Automation Journeys Using WhatsApp Links and QR Codes in DoubleTick

#### <mark style="color:$primary;">**Real-Life Example: Exhibition Stall Lead Automation**</mark>

Imagine you are participating in an exhibition for your products.

You want visitors to:

* Scan a QR code
* Message you instantly
* Receive an offer automatically

***

#### <mark style="color:$primary;">**Place a QR Code at Your Stall**</mark>

You generate a QR code with this welcome message:

“**Hi, I scanned your QR code at the exhibition. I want my 5% discount.**”

You display the QR with an offer banner:

“Scan and get 5% off on your first order.”

***

#### <mark style="color:$primary;">**Customer Action**</mark>

A visitor sees the QR code and:

1. Scans it
2. WhatsApp opens instantly
3. Message is already typed
4. Customer presses Send

Now you have captured the lead.

Even if they don’t purchase immediately, their contact is saved in your funnel.

***

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#### <mark style="color:$primary;">**Create Automation Using This Message**</mark>

Now you can build an automation journey in DoubleTick.

#### <mark style="color:$primary;">**Step 1: Copy the Pre-filled Message**</mark>

Example:

“Hi, I scanned your QR code at the exhibition. I want my 5% discount.”

***

#### <mark style="color:$primary;">**Step 2: Open Bot Studio**</mark>

Go to:

**DoubleTick Dashboard → Bot Studio**

***

#### <mark style="color:$primary;">**Step 3: Set Trigger as On Message**</mark>

1. Select Trigger Type: **On Message**
2. Paste the welcome message in the trigger field

***

#### <mark style="color:$primary;">**Step 4: Build the Journey**</mark>

Now you can automate actions like:

* Send product catalog instantly
* Share discount coupon
* Assign lead to sales team
* Start follow-up reminders

Example:

“If customer sends this message → send them catalog + coupon code automatically.”

***

#### <mark style="color:$primary;">**Outcome of This Automation**</mark>

This strategy helps you achieve:

* Instant lead generation at events
* Automated engagement without manual effort
* Better conversions through structured follow-ups
* A complete WhatsApp sales funnel entry point

***

WhatsApp Links and QR Codes are not just shortcuts.

They are powerful lead entry points that can trigger full automation journeys in DoubleTick.

With one welcome message, you can:

* Capture leads
* Start conversations
* Deliver offers instantly
* Increase conversions