3 Use Cases of WhatsApp Link + QR Code (With Outcomes)

Why Use WhatsApp Links and QR Codes?

WhatsApp links and QR codes are powerful entry points to drive customers into your WhatsApp API funnel.

Below are practical use cases with outcomes.

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Use Case 1: Instagram/Facebook Lead Generation

Where to Use

• Instagram bio

• Facebook business page

• Social media posts

What Happens

Customers click the link and directly reach your WhatsApp chat.

Outcome

• More inbound leads from social platforms

• Faster customer engagement

• Higher conversions through direct chat

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Use Case 2: Website Contact Button

Where to Use

• Website “Chat with Us” button

• Landing pages

• Product pages

What Happens

Visitors instantly open WhatsApp with a pre-filled message.

Outcome

• Converts website traffic into WhatsApp leads

• Reduces drop-offs compared to forms

• Immediate customer support or sales inquiry

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Use Case 3: Offline QR Code in Shops or Clinics

Where to Use

• Store counters

• Reception desks

• Clinic waiting areas

What Happens

Walk-in customers scan the QR and message you instantly.

Outcome

• Captures offline visitors as WhatsApp contacts

• Builds a long-term lead list

• Enables follow-ups even after they leave the store

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Key Benefit of All Use Cases

Every click or scan brings customers directly into WhatsApp with a trackable welcome message.

This message can also trigger automation inside DoubleTick.