Know the Basic Info for Template Creation

Discover the essential info for creating templates on DoubleTick. Learn how to set template names, choose categories, and specify languages for effective communication.

Basic Info View

Template Name:

• The Template Name field allows businesses to assign a unique identifier to their message template

• This name can contain up to 512 characters .

• It's important to adhere to the guidelines provided, utilizing only lowercase letters (a), numbers (0), and underscores (_).

• For example, a template name like "stock1_clearance_sale" provides a clear indication of its purpose.

Category:

• The Category field offers two options: "Marketing" or "Utility." Choosing the appropriate category ensures that the template aligns with its intended purpose.

👉 Click to know more about Template Category

Language:

• The Language field allows businesses to specify the language of the message template from a dropdown menu. This ensures that messages are delivered in the preferred language of the target audience, enhancing user experience and comprehension.

Select Business (if applicable):

• Choose a specific business if you have multiple WABA (WhatsApp Business API) channels associated with your account.