Logging Out A Member From All Devices in DoubleTick

If a user suspects their login has been used on multiple devices or shared with others, they can log out of all devices by following these steps.

Step 1: Access the Logout Link

Navigate to the logout link provided by Doubletick:

https://doubletick.readme.io/reference/logout-team-member

Step 2: Enter the Login Number

• On the logout page, locate the field for the Login Number.

• Enter the login number for the account you wish to log out of all devices.

Step 3: Retrieve the API Key

To authorise the logout process, you need the API Key:

1. Open the DoubleTick application.

2. On the left sidebar, hover over Settings and select Developer's API.

3. Copy the API key displayed under this section.

Step 4: Provide the API Key

1. Return to the Logout Team Member page.

2. Locate the Header field on the logout form.

3. Paste the API Key you retrieved in Step 3.

Step 5: Complete the Process

• Click the Try It! button on the logout page to submit the request.

• Wait for a confirmation message.

  • If successful, you will see a message that reads: "success": true

  • This confirms the user has been logged out from all devices.