DoubleTick Docs
  • Get Started with DoubleTick
    • DoubleTick Help Center | Documentation & Support
    • Pre-requisites for Onboarding
    • How to Do Meta Facebook Business Verification
  • Chat Management
    • Start a New Chat with Customers
    • Manage Customer Conversation on Chat Inbox
    • How to Use Customer Notes
    • How to Use Tags
    • How to Assign Chats
    • How to Block & Unblock Customers
    • How to Manage Conversations
    • What is WhatsApp Opt-in and How to Manage It
    • How to Configure SLA (Service Level Agreement)
  • Broadcast List
    • How to Import Customer Data
    • How to Send and Schedule Broadcast Messages
    • How to Check Broadcast Summary
    • How to Re-Target Your Customers
    • How to Manage Broadcast List Access
    • How to Scheduled Broadcasts
  • Templates
    • Template Categories in WhatsApp API
    • How to Create Message Templates
      • Know the Basic Info for Template Creation
      • How to Use the Content Section in Template
      • How to Add Buttons in Message Template
      • How to use Variables in Message Template
      • How to Preview the Message Template
    • Check Message Template Status
    • Send Template Messages
    • Change Template Details
    • Fix Message Template Rejection
    • WhatsApp Forms
    • Create a Carousel Template Message
  • Customers
    • Create Customer Segments
  • Analytics
    • Setup Analytics
  • Teams
    • Invite Your Team Members
    • Accept Invitations and Log in to DoubleTick
    • Assign & Change Reporting Structure
  • Bot Studio
    • Create and Manage Bots
    • Create Order Bot
    • Set Up Welcome Bot
    • Set Up Stop Bot
    • Set Up Bot Triggers
    • Actions
      • Assign Agent to Customer's Chat
      • How to Use the Close Conversation Feature
      • How to Use Condition Action
      • How to Set Up Google Sheet Action
      • What is WhatsApp Opt-Out and How to Manage It
      • How to Send Interactive List Messages
      • How to Send Interactive Messages
      • How to Send Multimedia Messages
      • How to Set Customer Attributes
      • How to Set Tags
      • How to Set Time Delay on Chatbot
      • How to Set Wait Till Action on Chatbot
  • Settings
    • Edit Your Profile Details
    • Manage Roles
      • How to Use Organization Roles Feature
      • How to Use WhatsApp Account Roles Feature
      • Change Roles of Existing Team Members
    • How to Use Custom Contact Fields
    • Create and Use Quick Replies
    • Send Template Messages
    • Create a WhatsApp Widget on Website
    • How to Use Webhooks to Pass Events to Third-Party
    • Get Developer API
    • How to Manage Channels
    • How to Manage Billing & Invoices
    • Set Up Working Hours
  • WhatsAPP BUSINESS API
    • WhatsApp API Conversations & Categories
    • How Conversation Charges Works
    • Manage and View Account Quality on Meta
    • Messaging Limits in WhatsApp API
    • Unblock Your WhatsApp API Account
    • Change Your Display Name in Meta WhatsApp Manager
    • Apply for WhatsApp Green Tick
  • Troubleshoot Errors
    • Troubleshoot Common WhatsApp API Errors
    • Per-User Marketing Template Message Limits
    • Unsupported Message: Understanding WhatsApp API Restrictions and How They Affect Communication
    • What is Frequency Capping
      • How Frequency Capping Works
    • How to Link Your WhatsApp API Phone Number to a Facebook Page
    • How to Use DoubleTick? Product Feature Training Videos
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  • About Us
  • Key Functionalities

DoubleTick Help Center | Documentation & Support

Get answers to all your queries on how to use DoubleTick, WhatsApp Business API and more.

Last updated 6 months ago

About Us

DoubleTick, is an innovative mobile-friendly tool tailored for WhatsApp marketing and sales. It's engineered to amplify your sales team's efficiency, enabling them to achieve greater sales volumes in less time.

With cutting-edge capabilities like a cloud-based team inbox, unlimited broadcast and bulk messaging, real-time broadcast analytics, dynamic cataloging, chatbot, commerce Bot, and more,

DoubleTick offers a comprehensive solution to streamline your sales processes and drive business growth. Together with QuickSell, it forms a suite of SAAS-based products designed to meet the diverse needs of modern businesses."

Key Functionalities

Discover how DoubleTick can transform your sales approach and drive results like never before 🚀

Discover step-by-step instructions, helpful tips, and valuable resources to ensure a smooth and productive experience from the moment you begin. 👇

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Chat Management

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Broadcast

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Templates

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Customer Segments

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Analytics

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Teams

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Bot Studio

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Settings

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Troubleshoot Errors